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I became an estate agent becauseof my love of property and architecture.

The biggest threat to our industry isregulation that is not enforced/policed across the industry.

My proudest moment in estate agency isretaining the Best Single Office award at the Sunday Times Awards.

My biggest mistake in estate agency wasas a junior negotiator letting a furnished property that turned out to be unfurnished. It still sends shivers down my spine.

The most stressful part of my job isfor the most part it's very rewarding but perhaps the run up to taking annual leave is the most stressful.

If I could change one thing about estate agency it would bethat all agents should follow a strict code of conduct.

My one piece of advice for young agents isto take your time, listen to the experienced staff around you and try to improve and evolve everyday.

The best thing about being an estate agent isdelivering a product on point to the satisfaction of the customer, essentially making people happy'.

*Spencer Lawrence is Lettings Director at Paramount Properties in London

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