TDS resolving most disputes in just 16 days
Tuesday 31st July 2012
The Tenancy Deposit Scheme’s adjudication team has issued 1,744 reports in the last three months.
Three-quarters of all the adjudications were delivered within 21 days, and the average time taken to resolve each dispute was 16 days.
Just over half the disputes (52%) were to do with cleaning – the highest proportion yet. Damage led to 45% of disputes, followed by redecoration, gardening and rent arrears.
The TDS said that disputes are becoming increasingly more complex and involve several issues.
Most of the disputes (52%) were raised by tenants, 36% by agents and 12% by landlords. The average amount of deposit that was in dispute was 65%.
In the last five years, the TDS has awarded the full amount to the tenant in 22.84% of cases, to the landlord in 19.22% of cases, and in 57.94% the adjudication has resulted in a split of the deposit money.
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Editorial Contact Details - Rosalind Renshaw