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I know that many lettings agents struggle to cope with property maintenance issues, especially emergencies and out of hour's cover. Roy Fuller, Sales Director explains I know this to be true simply because so many have asked us to provide services for them over the last 6 months alone:

Planned or emergency maintenance is a strain on your business , and it fair to state that spending too much time trying to make things work and not enough time using those that know and are trusted, will affect your services levels and your bottom line figure will suffer.


At Everything Lettings our experiences have identified the things that can go wrong, so trust us when we say identifying them and spending a few hours reflecting on them, has enabled us to develop a unique product called a Landlord pack.


Having a Landlord pack in place will provide you, your Landlords and tenants with: 24/7 365 day emergency cover for unplanned property maintenance issues, a yearly boiler service and CP12 gas safety inspection making sure the property is safe and of course compliant .


From our experiences and why we came to introduced Landlord packs is, a tenants that had his property broken into made a quick call to the help line, within 2 hours a locksmith and glazier attended, replacing the locks and boarding up the window. What's more, as the glazier could not re-glaze the window and the tenant was still shocked at having the property broken into they were provided with alternative accommodation by way of a hotel. This could only have been possible with a Landlord pack.


Common issues are always boiler malfunction, in most cases leaving tenants without heating and hot water for long periods. Our expertise now means, we are able to diagnose issues over the phone with the help of error codes and access on line fault finding. Meaning we can attend fully prepared for what needs doing. Without having a Landlord pack in place, on average a call out will be around £95 and parts around £150 plus vat, this is always unwelcomed news for any Landlord. By having a Landlord pack it will provide up to £500 to cover repairs, parts and call out cost. Not just once but unlimited times over a 12 month period.


Landlord packs are just one of the great products Everything Lettings provides, our capabilities range from national coverage for daytime planned property maintenance and extensive OOH cover for your business when it is closed. This means we are uniquely placed to integrate services in order to provide clients with great value, savings and efficiency gains while improving essential front-line services like duty of care and increase bottom line figures.

If you wanted to look at a single service or a package the Landlord pack is a great starting point, our commitment is that by working in close partnership with our clients, it will always keep them at the centre of the delivery.


If you would like to find out how your business can benefit from offering Landlord packs and partnering with Everything-lettings, contact us today for a without obligation consultation. Tel 0844 272 2442 or email orders@everything-lettings.co.uk

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