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We recently received an email from a client who has booked on to our conference on the 18th September and he said that he always finds our conferences difficult to predict and that he could listen to each one of our prospective speakers for a whole day.

Our client is right - our conferences always offer something a little different, and this year is no exception. In three weeks' time the conference will be over, delegates will be travelling back to their destinations ruminating about what was good or bad about the day (conferences are like weddings, you can't please everyone!), sponsors will be relishing the thought of new business and prospects and the speakers will have left us all with something to think about, something to implement or change about our businesses.

The backdrop is the Emirates Stadium, always a pleasure to return to even for those who do not support Arsenal. The stadium provides a platform of positivity, success and motivation. We are always extremely well looked after which makes everyone very happy. So the technicalities relating to the venue are in place, but what can the conference do for the delegates on the day

As summer draws to a close we are moving towards a "new term". As children and students embark on a "new academic year" those working in the private rented sector are doing the same. The last 18 months have been fraught with challenges and change and our objective is to ensure that this new term starts by ensuring that all our delegates are aware of the changes that they are going to have to face.
The legislative and technical elements will be dealt with by Christopher Hamer, The Property Ombudsman, Judith Butler from the Competitions and Market Authority (CMA) and John Coyne, LLB, Barrister will focus on Compulsory Redress, Complaints Handling, CPRs, The ASA Ruling, Superstrike v Rodrigues, Spencer V Taylor , the Consumer Contract Regulations and the Consumer Protection Guidance for Lettings. All relevant and all quite heavy topics.

A slightly different technical theme will be provided by Jon Notley, Commercial Director of Zoopla. We have witnessed the way in which advertising rental properties has changed in the last five years, Jon will give us an insight of what the future holds for lettings industry. A different dimension will come from Kevin Cahill, author and investigative journalist will give us an insight into who owns Britain, something all letting agents want to know.

Management and leadership will be the focus of Richard Hunt CBE, chair of the London Ambulance Service NHS Trust. With his vast experience as a CEO and executive coach, Richard will share the pearls of wisdom which will help us all hone in on our leadership skills.

In an alternative approach to management, this time managing with life, business and health, is Stephanie Davis, laughologist. Stephanie is recognised as one of the UK's leading voices in the psychology of happiness, humour and laughter.

One of the recurring questions about the conference is why is a Shaolin Monk attending a conference which focuses on the lettings industry. The day will end with our key-note speaker, Matthew Ahmet, who as a teenager, aged 16, and left home to live in the Shaolin Temple to become a Shaolin Warrior. The key words in Matthew's vocabulary - dedication, focus, positivity - we don't know until September 18th what Matthew will be doing, but we have no doubt that it will be inspirational and motivational. The day will almost certainly be worthwhile.

https://www.guild-let.co.uk/index.php/contact/

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