x
By using this website, you agree to our use of cookies to enhance your experience.

A website has now been launched for agents and landlords to provide what water authorities describe as basic contact information about their tenants so the utility providers can register them for billing.

Customer debt currently adds £15 on to each individual water bill in Wales and by far the biggest source of bad debt comes from tenants of rented properties who leave before settling their water bill.

Unlike other sectors, water companies have no contracts with their consumers because they supply water on a statutory basis and consumers are not obliged to inform their water company when they move in or out of a property.

Water companies insist they need information on all customers. The Welsh government recently made it mandatory for landlords to provide such details to water companies.

The Landlord and Tenant Address Portal can be accessed here.

Comments

  • icon

    Are you in a hurry to get somewhere Graham

    How about finishing the article with a link to the website

    • 05 March 2015 11:01 AM
MovePal MovePal MovePal