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Students want faster agent responses, all-inclusive letting feesA survey of letting agents and landlords suggests 23 per cent have already let all of their student properties for the next academic year.

A further 36 per cent anticipate that they will have successfully let their entire student portfolio by the end of May - only 15 per cent say they may not achieve full lettings by the September 2015 start of term.

The survey, conducted by Glide and Accommodation for Students, is quite small - 191 landlords, letting agents and private hall managers - but over two thirds of those questioned claim to prefer letting to students than non-students.

Separate research by Glide, speaking with 1,170 students last year, shows that two thirds of them claim to have experienced problems with a landlord or agent at some stage in their renting history. Many cited slow or no response to queries as their main concern.

Almost three quarters of the students say that one of the biggest improvements to their rental experience' would be the introduction of all-inclusive bills.


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    Glide offer a service that is "all-inclusive" with regards to utility bills, in that they bundle everything together and split the costs between the tenants. I guess it works in a way that each tenant is responsible for their proportion, but with Glide charging a premium for their service it is far better for tenants (especially students) to take "ownership".

    As "Student Agent" stated, if bills were all-inclusive everything would be left on 24/7.

    • 05 March 2015 16:03 PM
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    So which is it Graham All-inclusive agents fees or bills

    I cannot see any landlord giving students "bills included" since the heating would never be off, lights would be left on 24/7 etc.

    All inclusive lettings fees - please explain what exactly they want included.

    • 05 March 2015 10:59 AM
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