Tenant portal launches 'approved letting agent' scheme

Yet another approved letting agency' accreditation scheme has been launched, this one from a website called The Tenants' Voice.

It claims that research shows 73 per cent of tenants say the right letting agent can improve the renting experience especially if they display qualities such as a positive local reputation, a thorough knowledge of their area, access to quality tradespeople, and have fees and charges that are in-line with their area averages, as well as client money protection and membership of a redress body.

The site claims there are already over 300 agents vetted on the site, where agents can be listed for free.

Approved letting agents will benefit from being featured in a vetted agents directory with rate and review tools on the website. These agents will also be included in its Good Letting Agents Guide and can choose to enter the annual top local agent' awards, which will help to attract new landlords and retain the best tenants.

Letting agents have a bad reputation because there are bad agents out there who exploit both renters and landlords. The industry needs a shake-up, and with our unique insight into what tenants want, we feel well-positioned to drive this change claims Glenn Nickols, founder of The Tenants' Voice.