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Parklane Properties was named Letting Agent of the Year at the Landlord & Lettings Awards 2013/14. There were winners in each region but Parklane, a family-owned business in Leeds, won the overall title.

Parklane has Parklane Students and Parklane Professionals brands, and was founded in 1977.

The company's recently refurbished head office in Headingley was designed with tenants in mind and includes iPads for easy browsing of properties and home comforts including a fresh coffee machine and comfortable seating.

Lorraine Walker, branch manager at Parklane Properties, said: This accolade is a fantastic end to what has been a great year for Parklane Properties.

We have invested heavily in ensuring our customers get the best possible service from our team and in making the lettings process run as smoothly and hassle-free as possible.

Winning this award is testament to the Parklane team and has made all the hard work worthwhile. We were up against some fantastic companies in this category and to be announced as the national winner is a major achievement for the team.

Lorraine is pictured accepting the award from TV presenter Martin Roberts

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