A firm behind a new rental repair management claims landlords no longer have to pay ”expensive property management fees to lettings agencies.”

LetDesk says it has created an online system, free to landlords, which will source quotes from local tradesmen for fixing a problem; landlords are in theory able to review and approve the work to be carried out. 

Once approved, Letdesk triggers a notification to the tradesman, enabling them to complete the job. 

However, to undertake the work landlords have to agree terms and conditions that include an acceptance that their tenants are happy to be contacted by a contractor “on your behalf”.

“With more than 92% of tenants looking for their next properties online, it seemed obvious to find ways to better manage property repairs online too. Because everything is managed online, we don’t have to charge landlords any expensive monthly property management fees” says Alex Dixon, founder of Letdesk. 

The service also admits: “All online interactions between the tenant, landlord and tradesman are recorded in the Letdesk system, which integrates with text messaging or email services to suit their individual preferences.”