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High Street agency launches 'hybrid' lettings service

The Orchard & Shipman Group is launching what it calls a ‘hybrid’ lettings service which - in its words - “brings together the best of an online letting service with a superior, full property management service, backed by the firm’s local network.”

The new letting service, known as Orchard & Shipman Residential, is based on a hybrid business model designed after consultation with 3,000 landlords across the UK.

The new service provides landlords with three different options, including a fully managed service; rent collection; and a let-only service available through the firm’s branches and online, via a new website, www.os-residential.com

“Until now, landlords have had only two options. Either a traditional and expensive High Street letting agent, or cheap no frills let-only packages, offered by the plethora of online agents” claims Shane Spiers, chief executive officer of Orchard & Shipman Residential. 

The Orchard & Shipman Group has its headquarters in Slough with offices in Edinburgh, Glasgow, London and Brighton, but the new lettings service applies across the UK.

“We recognise the letting market is changing rapidly and that the days are numbered for most traditional high street letting agents. We are offering landlords a superior service, finding the right calibre of tenants and managing the whole letting process, from rent collection to property maintenance and inventories” says Spiers. 

“All this is backed by more economical pricing at 9.5 per cent of the let income and highly experienced local teams, who can deliver a range of property management services.”

  • Andrew McCausland

    Is this news? We have been doing the same thing for over 2 years - and we only charge 8%.

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    I am confused as to what is the benefit. I could find you over twenty agents in Bristol that charge less to manage a property than this including ourselves

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    What does it matter what charge an agent makes; the question is - are they any good? I've just used an online letting agent to let a flat I have, and it cost me under £100 to find a decent tenant.

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    That's good Paul ... but the quality of the agent and indeed the tenant won't be known until problems occur. We have had a couple of terrible tenants (in 4 years) who had good references & passed professional checks .... I fear because some who want to ease out a rogue tenant with minimal negative impact will assure everyone they are great

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    A nice advertisement......... 9.5% is not really very competitive is it........... especially with landlord's with a number of properties properties......

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