London letting agency Branch Properties has launched a service specifically aimed at meeting the accommodation needs of disabled people in London.
The agency - which offers property for rent across the capital and describes itself as “an honest, ethical and independent company” - is among the first in the private sector to clearly identify accommodation suitable for disabled people, including those who need a wheelchair access.
It does not stop at simply identifying suitable property. Branch Properties says it is committed to working with prospective tenants to understand their needs and to support them in finding suitable accommodation.
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Excellent news. This is the sort of innovation we need in the industry. Business, but with a kind, altruistic face. If more agencies put their customers first, their reputation amongst the public would be a lot better.
On the other hand, stories like this are few and far between in the press so people's negative perceptions are rarely challenged.
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