Lettings agency sued for £1.4m after harassment of tenant

Lettings agency sued for £1.4m after harassment of tenant


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A former City marketing executive is suing a lettings agency for £1.4m in a row over alleged harassment in 2010.

Agent Caroline Arundell – who died in 2014 – allegedly entered the home of tenant Wemimo Taiwo unannounced; Taiwo claims that the next day she was ‘under siege’ when Arundell and two bailiffs were in the property changing locks; this allegedly ended with Taiwo being locked in and having to be freed by police officers who broke down the front door.

London’s Evening Standard reports that Taiwo, who sued for compensation following the incident, is now guaranteed of a payout followed a decision by a High Court judge to uphold an earlier ruling that she had been the victim of harassment by the agent.

The incident happened in Bath back in 2010 and apparently led to Taiwo having “recurrent depressive disorder and reaction to severe distress” leading to a breakdown and a recovery in the Priory clinic.

Bristol county court ruled in April that Taiwo was entitled to damages from Arundell’s agency – Homelets of Bath – and an appeal against the ruling, held recently, has been rejected.

At the Bristol hearing earlier this year Judge Christopher Sharp QC said the “rude, condescending and insulting” agent was “threatening to do things she had no right to do.” The judge went on to say that Taiwo was “effectively under siege” when bailiffs arrived “to intimidate” her.

The case will now go to trial to decide compensation, put by Taiwo’s lawyer at £1.4m.

You can see the Standard’s report here.

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