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Fees Ban confusion prompts industry groups to create ‘the matrix’

The Association of Residential Letting Agents and the Tenancy Deposit Scheme have created a matrix for letting agents and landlords about the fees ban.

It explains the differences between the Tenant Fees Act 2019 which came into force in England in April this year, and the Renting Homes (Fees Etc.) (Wales) Act 2019, which came into force in Wales in September.

ARLA says that with confusion lingering over the tenant fees ban which was introduced over five months ago, here is the additional complexity for those agents - some hundreds in total - who operate across both England and Wales have two different sets of regulations to contend with.


The matrix covers the key aspects of the legislation including differences in the amount of security deposit that can be taken and what constitutes a default fee.

David Cox, chief executive of ARLA, says: “The tenant fees ban is a complex piece of legislation made worse by virtue of the fact that the bans differ ever so slightly between England and Wales. This handy matrix helps agents operating in both countries to navigate the regulatory minefield and ensure they are complying with the right law.”

You can see the matrix here - although you will have to register first.


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