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Direct payment to landlords helps curb Universal Credit arrears - claim

A leading lettings sector trade body says evidence shows the direct payment of benefit to landlords is the biggest possible contribution to reducing rent arrears.

Responding to a Smith Institute report commissioned by Southwark council which finds that direct payment of benefit to landlords contributed most to reductions in rent arrears, the Residential Landlords Association says that this supports its position that tenants in receipt of Universal Credit should have the right to choose whether the housing element is paid directly to their landlord.

Southwark was one of the first areas of the country to see Universal Credit full service roll out. 


The local council's rolling reports on the impact of this have found that there is a noticeable decrease in the levels of arrears for those claiming UC in 2018 compared with those transitioning to UC in 2016. 

The Smith Institute report states that “it is the earlier and increased use of Alternative Payment Arrangements [facilitating direct payments of rent to landlords or agents] rather than other reforms, which have contributed most to reductions in arrears levels observed”.

On average, each person in the 2016 group was six weeks in arrears at the end of the period compared with just under two weeks for the 2018 group.

The report adds: “Originally designed to apply to a handful of cases, more than 40 per cent of Southwark tenants claiming UC have now entered into APAs with the council to help manage their finances”.

Landlords may apply for an Alternative Payment Arrangement but only after two months of rent arrears have built up.

RLA policy director David Smith says: “Our own research finds that over half of landlords with tenants on Universal Credit have seen them fall into rent arrears in the last year.



“This report demonstrates that arrears are lower under direct payments to landlords and supports our call for the government to give all tenants on Universal Credit the ability to choose to have the housing element paid directly to their landlord.

“Many tenants feel more comfortable with managing their finances knowing that their rent is paid and it should be up to them to be free to make that decision.”

  •  G romit

    Whoa...... never expected that!!!

  • Simon Shinerock

    Duh 🙄 obviously

  • icon
    • 19 September 2019 12:06 PM

    Paying the HB element is pathetic.
    It could be as little as 50p.
    What is required is for the full contractual rent not just the HB element to be paid directly to the LL before the tenant is allowed to access their monthly benefits.
    But for direct payment to work there would need to be the ending of 'clawback' from LL.
    Of course neither of these things will occur so it will still be

    No DSS


    Subject to Status.


    There is great logic to this too...is the order of basic necessities water, food, shelter? Water cannot be cut off, food *can* be obtained from food banks (although tokens could be issued if required) and shelter should be ensured, as you say, by the full rent being paid direct out of their allowance. If they really want to make the tenant financially responsible, as they claim, they must be responsible for the property and its rent they choose. If you really wanted to prevent someone on benefits renting beyond their realistic means, put either an absolute cap or percentage cap on their 'affordability'. Job done...nobody without shelter for reasons of arrears. Now just to ensure they behave...

  • icon
    • 19 September 2019 13:51 PM

    I believe sometimes responsibility has to be enforced.
    So let LL be able to offer tenancies to DSS tenants providing the tenant agrees to the full contractual rent being paid to the LL with no 'clawback' possibilities irrespective of what any HB element maybe.
    This would be a tenant choice.
    But of course de facto no LL would offer the choice.
    It would be direct payment or No DSS.
    That would be the tenant's choice!!


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