A new online self-screening bot helps agents and landlords manage viewers’ safety more easily, before any face-to-face meetings take place.

That’s the ambitious claim by outsourcing provider Moneypenny which claims its bot has three core functions, all of which can be customised. 

Firstly, it captures contact details securely in one place to enable track and trace should an agent or a landlord become exposed. 

It also communicates any on-site policies, such as the use of face coverings or handwashing on arrival and gains the viewers’ consent. 

Finally, it asks users a series of health-related questions to check people are in good health before they visit.

Moneypenny claims this will ascertain whether any one is self-isolating, has any Covid-19 symptoms, has come into contact with anyone who has or is suspected of having the virus or if they feel unwell.

“This is not a substitute for observing social distancing and extra hand hygiene, but an extra layer of safety and due diligence to help the property market thrive again” says Joanna Swash, the company’s chief executive.