Agents left in the lurch by ARPM will be helped, says...

A PropTech company says it will support agents left in the lurch by the collapse of ARPM.

Ash Residential Property Management - the full name of ARPM - ceased trading last month and is now thought to have been wound up. Its collapse is thought to have involved between 60 and 70 agencies.

Neum Insolvency has been appointed as the official liquidator of the company.

While the consequences are being sorted for creditors, Technology Blueprint Ltd - creator of PropCo - says it’s committed to supporting partner agents of ARPM.

TBL supplied ARPM with both outsourced labour and technology and as such is a custodian of partner agent data.

Critically ARPM is the data controller - TBL says it and agents have been left in the dark about what to do next.

TBL says it’s now working with the Information Commissioner’s Office and The Guild of Property Professionals to understand how they can best help partner agents, while ensuring that data is properly secured and data breaches avoided.

Mark Howlett, commercial director of TBL, says: “It’s tragic that not only have ARPM’s management left bills and salaries unpaid, but also partner agents and TBL in a minefield of uncertainty.

“TBL is bending over backwards to help affected agents to keep their businesses running, while maintaining data security and following the ICO’s advice. And we’re committed to doing that until we receive clear instruction from ARPM.”