Tenancy Disputes? Call for letting agents to use mediation processes

Tenancy Disputes? Call for letting agents to use mediation processes


Todays other news


Propertymark has stepped up its call for a dedicated Housing Tribunal to improve mediation and enhanced dispute resolution.

The trade body also advocates extending redress membership to landlords who self-manage property only, as an additional layer of protection for consumers.

Propertymark was one of 193 respondents to a government Call for Evidence on Dispute Resolution in England and Wales.

The agents’ group also says any appetite in the UK Government to consider making ‘alternative’ dispute resolution mandatory as part of a pre-action protocol has real potential for a positive culture shift in relationships between agents and landlords, and their tenants. 

But it would be vital to ensure all parties know what it is and it must be accessible.

Timothy Douglas, Head of Policy and Campaigns for Propertymark, says: “Existing dispute resolution processes can be patchy and ineffective, and do not provide a reliable route for the private rented sector.

“Propertymark member letting agents are well placed to help prevent disputes between landlords and tenants, but they need a system that is quicker and cheaper.

“This will incentivise more landlords to engage with these processes to avert the need for a case to go to court which may not always be appropriate, helping more tenants stay in their homes.” 

You can read Propertymark’s consultation response in full at www.propertymark.co.uk/resource/consultation-moj-call-for-evidence-dispute-resolution-in-england-and-wales.html

Share this article ...

Join the conversation: Login and have your say

2 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Recommended for you
Related Articles
A provider of digital property packs claims over 133,000 homes...
System overcomes limitation for many agents when faced with clients...
Keep ‘watertight paperwork’ ahead of the Bill becoming law...
The expulsions has been shared with all relevant bodies...
A leading agent says there are renegotiations on prices of...
Reeves to slash Right To Buy discount on Wednesday...
It’s been revealed by Propertymark that HM Revenue & Customs...
Recommended for you
Latest Features
A provider of digital property packs claims over 133,000 homes...
System overcomes limitation for many agents when faced with clients...
A survey of over 34,000 home-movers by Rightmove reveals a...
Sponsored Content
Letting agencies face the dual challenge of keeping both landlords...
In an industry where compliance and client money handling are...
PropTech provider Reapit will announce the latest enhancement to its...

Send to a friend

In order to send this article to a friend you must first login. Click on the button below to login or sign up.

No one likes pop-ups ...
But while you're here