The Lettings Hub has announced a two-year partnership with HooYu, a Know Your Customer specialist.

As the deadline to end the temporary adjusted Right to Rent checks nears, the partnership means The Lettings Hub will offer clients fully integrated Know Your Customer products – digital ID, Right to Rent and AML solutions. HooYu was one of the first to be certified by the UK government to provide Digital Identity Checks, in line with the Digital Identity and Attributes Trust Framework. 

The companies’ partnership will bring three Know Your Customer products to the market for vetting, all available as stand-alone products, or as part of the existing tenant referencing verification services provided to letting agents through BOX. 

Lettings Hub chef executive Heidi Shackell says: “We recognise that different businesses, risk environments and even geographies can demand contrasting techniques, and level of ID verification, so for that reason we are offering a fully configurable service that letting agents can tailor to their tenant users’ expectations to maximises Know Your Customer adoption.”

Martyn White of HooYu adds: “In a post pandemic world where everyone’s reliance on digital services and solutions has accelerated, tenant consumer expectations are high and letting agents that provide secure, digitised solutions will give them a convenient and slick tenant user experience. The Lettings Hub have understood this and are ready to meet all the ID, Right to Rent and Fraud detection demands of an increasingly digitised market.”