An Austrian-based property management PropTech service, which already has links to Knight Frank, is now launching in the UK.

iDWELL, which describes itself as “a leading light for the next generation of digital property management”, already manages some 900,000 apartments across Germany, Austria and Switzerland.

Founded in Vienna in 2017, iDWELL features a unique integrated maintenance ticketing system, full email and communication integration, automated workflow, and separate landlord- and tenant-facing apps. 

iDWELL already serves well-known customers in Europe including Otto Real Estate in association with Knight Frank or Zurich Real Estate. 

Alex Roth, iDWELL’s founder and chief executive, says: “Our powerful CRM platform, exclusively developed for the property management sector, has the potential to grow internationally, and we’re thrilled that we are now available in the UK. 

“We will offer close support to property managers when transferring over to our product, digitising their processes and making them more efficient in order to save time, resources and money. The feedback from our first UK customers and appointments has been excellent, so we are looking forward to supporting more customers to solve their issues and help their business grow.” 

And Alex Abbott, the leader of iDWELL’s UK team, adds: “iDWELL is an outstanding product and ideal for the UK market where digitisation in the property management market is a big topic. We’re confident that this is exactly the right time to be launching and that iDWELL is now the best property management CRM on the UK market.” 

The service – which pledges to become “the leading digital solution for the property management sector in Europe” – has recently received Series A investment from London-based technology Venture Capitalist Flashpoint.