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Zoopla unveils help for agents sharing compliance docs with tenants

Zoopla has unveiled a new tenant document-sharing feature on its Alto service, which it says will help letting agents fulfil compliance and related obligations.

The new feature provides a single storage solution for both agents and tenants for deposit information, references and other key documents like Right To Rent guides which can then be accessed by tenants via a portal at their leisure. 

Zoopla says this will enable agents to provide a more seamless professional experience on Alto’s tenant portal, instead of attaching documents to e-signing requests.


Alto customers who are interested in joining the beta for the new feature can sign up through Zoopla’s Research Panel - you can find that here - while Alto says it will be rolling out further document sharing functionality in the coming months. 

Alto recently launched a customer-facing API and improved email templating. 

Alto’s new API also enabled a recent integration with AML compliance service SmartSearch.


Simon Woodward, director of product at Zoopla, says:  “The ability to share documents with tenants was a highly requested feature from our customers and we’re delighted that we can now offer this through Alto. 

“This is only the start of what’s to come this year, with innovations in the pipeline including further enhancements to our reporting capability and improvements to our user experience which will benefit not only agents, but their consumers too.

“We’re looking forward to delivering even more value to our agents and providing a best in class software service that goes above and beyond to meet their day to day needs.”


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