Material Information – utility data can help agents meet Trading Standards call

Material Information – utility data can help agents meet Trading Standards call


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Utility technology platform Muuvo says the information it accesses can help agents meet the enhanced ‘material information’ requirements which Trading Standards will shortly require for property descriptions.

In July the National Trading Standards Estate and Letting Agent Team provided details of Part A material information – the first element of a three-phase process. 

Part A covers information considered material for all properties, including the property rental or sale price, the council tax band and tenure information. 

Part B and C requirements will include mentioning issues such as restrictive covenants and information on utilities and these are what Muuvo claims will be helped by its product.

Property information such as broadband speeds, availability of fibre etc are now commonplace information requests from buyers and tenants and knowing and being able to implement the best solution when someone moves home is a key element in a successful move. 

Muuvo is able to provide information such as whether a property has a fibre connection , a super-fast fibre connection and also the average speeds expected. This, alongside whether the property can be served by Virgin or other providers.

Some of the additional data available includes the availability of Virgin Media cable broadband and its range of VIVID services, VDSL2 services from Openreach, and packages from Sky Fibre or TalkTalk Fibre, and information for telephone landline-based services.

Muuvo director Jamie Parks says: “The information we can provide assists agents with their legislative requirements under Consumer Protection Regulations and also helps them provide leading edge information that is much sought after by buyers and tenants alike.  Alongside the provision of important and timely information , there is a revenue generating opportunity for agents when buyers and tenants chose, through the customer facing Muuvo portal to take specific products from suppliers.”

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