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Graham Awards


PropTech integration claims to slash end-of-tenancy admin time

A joint integration between PropTech suppliers PropCo and The Depositary claims to produce an end result that slashes end-of-tenancy admin time by 80 per cent and cuts deposit return time to just 14 days. 

“Since launching two years ago, we’ve been on a mission to reduce agency admin time, speed up deposit refunds and deliver a seamless tenancy conclusion eco-system. Key to that was always agents' core systems and it’s exciting to have achieved that with a market leader in the UK letting agency systems market” says Depositary co-founder Kristjan Byfield.

This is The Depositary’s first CRM integration project.



PropCo Enterprise says it reconciles over £3 billion in transactions a year and its subscribers manage around 17 per cent of UK agency-managed rentals. 

“We’ve worked closely with Kristjan and his colleagues at The Depositary to deliver PropTech which absolutely makes a difference and brings further improvement to the rental experience, so this has been an incredibly rewarding project for us” explains Mark Howlett of Technology Blueprint, the PropCo developer. 

  • Kristjan Byfield

    We're really excited about this- we dont just capture application/tenancy data but we import tenancy agreements and inventory documents ready to proceed. We can trigger various workflows (automatically) as/when/if needed and we also send forwarding address & bank detail info directly back in to propco. The final cherry on top is that, by reading the tenant deposit ledger, we can automatically trigger the refund conclusion in our platform which, in turn, triggers our TDS API auto-concluding the deposit protection certificate. Fewer tasks, fewer dashboards lead to happier & more productive staff.

  • Kristjan Byfield

    Its also worth noting our 80% saving on workload and 14 day average deposit return is what we already achieved in the last 12 months. With ongoing improvements & innovation and a CRM integration we hope to get closer to our target of 90% workload reduction and our goal for our agents to average deposit returns in 10 days or less.

  • icon

    Sounds like sales hyperbole.


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