Phil Spencer – agents prepare for older tenants and landlords

Phil Spencer – agents prepare for older tenants and landlords


Todays other news
Average UK monthly private rents increased by 7.7% in the...
Inflation slowed to 2.6% in the year to March says...
Renters’ budgets remain strong while rent levels are holding firm...
The claim comes from a company called COHO...
The trade body has its say on government welfare changes...


TV property guru Phil Spencer is urging lettings agents to prepare for a surge in the number of older tenants and landlords.

Lettings agency Hamptons recently forecast that the number of English rental households aged 65 and above will double by 2030. Today there are some 400,000 older households (over 65s) renting and this figure will pass 1m in 2033.

In his column for our sister publication Estate Agent Today, Spencer makes a number of suggestions for agents to prepare for this demographic change. 

These include: 

– all legal and contractual paperwork could have large print versions; 

– ensure details say whether properties have age-related modifications; 

– introducing the option of home visits to update older landlords on viewer feedback;

– offer more clarity over fees – already a requirement but more up-front info;

– being ‘Age Friendly’ and  encouraging older people to drop in to offices;

– creating a  ‘Granddaughter Service’ working more slowly and sensitively with older clients.

You can read Spencer’s full EAT article here

Share this article ...

Join the conversation: Login and have your say

Want to comment on this story? Our focus is on providing a platform for you to share your insights and views and we welcome contributions. All comments are screened using specialist software and may be reviewed by our editorial team before publication. Letting Agent Today reserves the right to edit, withhold or delete comments that violate our guidelines, including those that harass, degrade, or intimidate others. Users who post such content may be banned from commenting.
By commenting, you agree to our Commenting Terms of Use.
Recommended for you
Related Articles
loc8me says the scheme is open to anyone aged 16...
Northern regions leading the way, according to Fleet Mortgages....
An announcement has come from Andrews Property Group...
Property consultancy Vail Williams is helping to brighten up grey...
The BoE has come to a decision on interest rates...
The removal of temporary rent controls may make buy-to-let more...
The Welsh Government is backing the call for a 'compensation'...
Recommended for you
Latest Features
Average UK monthly private rents increased by 7.7% in the...
Inflation slowed to 2.6% in the year to March says...
Renters’ budgets remain strong while rent levels are holding firm...
Sponsored Content
With less than a month to go until the UK...
The UK government has implemented 16 financial sanctions rule changes...
The owners of the Rentman software application (for property Lettings...

Send to a friend

In order to send this article to a friend you must first login. Click on the button below to login or sign up.

No one likes pop-ups ...
But while you're here