A survey of over 730 property professionals has found that 76% believe the introduction of technology has changed the UK property market for the better.
That proportion believe the market is now more efficient for buying and selling, while 70% believe technology has made the experience for buyers and sellers more enjoyable.
Property portals were deemed the single most positive technological advance for the industry, for rentals and sales, while property management technology such as cloud-based systems ranked as the second most positive change, with online conveyancing also ranking high, followed by augmented reality and 3D floor plan technology and CRM systems.
However, digital services and chatbots used to manage relationships with customers were seen as the least positive tech advancement.
A spokesperson for Moverly, the PropTech firm which commissioned the research, says: “The industry has come a very long way thanks to the evolution of technology and it has allowed us to streamline the property transaction process immensely, whilst also providing a better product to the consumer as a result.”
