Propertymark says its membership has expanded to 18,711 – a 4.3% rise on 2023.

In its 2024 annual report, just published, it describes the year as one “defined by strategic investment, enhanced member support, and strong financial performance.”

Despite a challenging economic landscape, it held membership fees and Client Money Protection levies at 2022 levels for a third consecutive year, and focused on giving members “outstanding value”.

Turnover rose by 7.1% to £9.86m, and it recorded a surplus of £185,000. Cash reserves increased to £7.1m.

Company Advantage was launched to incentivise company leaders, while the Lettings helpline responded to 17,500 member calls on compliance and best practice.

The first Propertymark One event (being repeated at the end of this week) attracted over 1,500 agents while 20 free regional conferences and four regional meetings were attended by more than 3,000 delegates.

In terms of public policy and engagement, the annual report says: “Our Policy and Campaigns team conducted over 325 stakeholder meetings, responded to 37 government consultations, and delivered 30 parliamentary briefings. 

“Our lobbying helped shape key conversations on rental reform, taxation, leasehold reform, planning, economic crime, and energy efficiency.

“We also remained visible across the UK’s political landscape—attending all major party conferences and strengthening relationships with devolved governments in Scotland, Wales, and Northern Ireland.

“Our public profile reached new heights, with a 111% increase in media hits and 93 billion impressions. Our partnership with Move iQ and Phil Spencercontinues to build consumer trust and awareness of Propertymark Protected agents.”