Guarantor service enjoys strongest demand in 12 years

Guarantor service enjoys strongest demand in 12 years


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Rental services operator Housing Hand has had the busiest ever quarter in its 12-year history.

The firm says that between July and September this year it saw a 17.8% increase in renters completing its guarantor application process compared with the same quarter last year, and a rise of nearly 30% compared with 2023’s volume.

It says this is down to a growing dependence on guarantor services by renters and landlords, ahead of the Renters Rights Bill and in the light of wider economic uncertainty.


Housing Hand says it’s continued investing in technology as well as a virtual health and wellbeing service.

Jeremy Robinson, group founder and chief executive, says: “We’re seeing several factors driving both renters and landlords to seek the peace of mind that comes with using an insurance-backed rental guarantor service. The ripples created by the passage of the proposed Renters’ Rights Bill through parliament, on top of the general financial climate in the UK, mean that the reassurance of a guarantor has become a critical part of the rental transaction.

“The fact that Housing Hand has consistently settled 100% of all valid claims for well over a decade ensures we are the trusted market leader for anyone seeking a guarantor.”

In addition to its guarantor offering, Housing Hand provides a House Finder service, a deposit alternative product, and a service that reduces shared tenancy liabilities for renters on joint contracts.

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