Agents told: Make compliance a priority

Agents told: Make compliance a priority


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Propertymark is urging letting agent members to book a compliance aid as it’s “the most effective way to ensure their business is operating legally, confidently, and ready for the future.”

With new rules around renting reform, material information, energy efficiency, and anti-money laundering, Propertymark warns that changes will directly affect how agents, making robust compliance more important than ever.

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David Oliver, Compliance Manager at the trade body, says: “There’s a lot of change on the horizon, and agents who take compliance seriously will be the ones best prepared.

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“A Compliance Audit isn’t something to fear, it’s a chance to get expert guidance and make sure your business is future-proofed for the next wave of legislation.”

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Propertymark’s compliance audits cover 

Client Money Protection (CMP); Anti-Money Laundering (AML); Data Protection and GDPR; Digital Markets, Competition and Consumer Act 2024 regulations; and 

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Record Keeping and Professional Standards.

The audits are conducted by Propertymark’s compliance team and are designed to help agents avoid hazards that regularly generate tens of thousands of pounds in local authority fines. 

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The audits identify areas for improvement, reduce risk, and help agents meet their legal obligations now as new laws come into force.

“Our audits aren’t about catching anyone out; they’re about helping agents stay ahead,” adds Oliver. “With so much legislative change coming, an audit gives peace of mind that your business is compliant today and resilient for tomorrow.”

Following the audit, firms receive a personalised report outlining strengths and practical recommendations. 

Propertymark urges its members to welcome these audit visits as it looks to support them in achieving expected high levels of compliance and ensure businesses remain confident and ready for the future.

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