Agents have the opportunity to offer flexible payment options to tenants thanks to a new partnership.

MRI Software has partnered with bank payment company GoCardless to launch MRI Payment Connector. This provides residential tenants with one secure interface to make all their payments. This includes Direct Debit for automated recurring payments and Instant Bank Pay for one-off transactions via open banking. 

The integration automates the full payment lifecycle within MRI’s Qube PM, Horizon, and Engage offerings. The organisers claim this significantly reduces administrative burden and lowering payment failure rates from 7.9% to 2.7% as seen in previous GoCardless integrations.

Sean Slack, global vice president of partnerships at MRI Software, says: “By bringing GoCardless’ proven payment technology directly into our solutions, we’re providing property professionals and finance teams with the tools to manage payments with confidence, speed, and accuracy. This is about more than automation – with AI-powered payment recovery built in, the solution helps finance teams boost successful collections and spend less time managing exceptions.”

And Tom Metcalfe, director of global partnerships at GoCardless, adds: “GoCardless is a long-standing partner in the property sector, and we are excited to bring our expertise and proven solutions to MRI customers. This partnership makes it easy for property professionals to offer a flexible, automated payment experience for their tenants for all types of property payments. It’s a huge benefit for both landlords and tenants – less friction for payers and more predictable revenue for businesses.”