Agents drowning in red tape turn to AI for help – claim

Agents drowning in red tape turn to AI for help – claim


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A new survey suggests that 52% of agents plan to adopt AI tools this year.

They will be using them mostly for listings, lead generation and marketing.

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Two-thirds (66%) also expect to use compliance and anti-money laundering (AML) automation to stay compliant.

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The findings come from a report by PropTech firm Alto. 

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It shows the drivers behind the AI boom are clear. 

Agents cite rising compliance pressure, longer task lists, heavier caseloads, and “unmanageable admin” as reasons for adopting smarter tools. 

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Riccardo Iannucci-Dawson, Alto chief executive, says: “Agents are drowning in compliance checks, data entry and repetitive tasks, and that pressure is driving burnout. 

What’s changed is that AI is no longer just a chatbot or a reporting tool. 

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It’s starting to decide what needs attention, help agents complete tasks faster, and quietly coordinate the hundreds of steps involved in getting a deal over the line. 

AI is finally taking weight off their shoulders by automating the dull work.”

The research suggests larger agencies are moving fastest, with almost 90% planning to adopt AI tools in 2026. 

Smaller independent firms are lagging behind. 

Iannucci-Dawson adds: “The real shift we’re seeing is that AI is starting to manage work, not just data. 

“It can spot what matters, guide agents through complex tasks, and keep processes moving automatically in the background. 

“This is a turning point for the industry.”

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