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KEYWORD "Advertising Standards Authority" - 51 RESULTS
Online agency’s refund for customers after portals problem

Online lettings agency Upad is offering to refund users whose rental listings did not appear on Zoopla and PrimeLocation as they...

05 August 2020

From: Breaking News

Short lets firm that had advertisement banned changes its name

A London company that has previously had an ad banned by the Advertising Standards Authority has announced a change of name. The...

23 January 2020

From: Breaking News

Rental guarantee claim amended after watchdog intervenes

A developer offering a rent guarantee on its homes has amended its advertisement wording after an intervention by the Advertising Standards...

09 December 2019

From: Breaking News

Deposit Alternative Wars: flatfair wins advert dispute with rival company

The Advertising Standards Authority has ruled in favour of deposit alternative scheme flatfair in a dispute which began with a complaint...

04 December 2019

From: Breaking News

Ad claimed flat was a minute from London Bridge when it was 10 minutes

The Advertising Standards Authority has stepped in following a complaint about an advertisement which claimed a flat was just a one...

24 July 2019

From: Breaking News

Advertising watchdog steps in over online agency’s charge claim

The Advertising Standards Authority has stepped in following a complaint about the online lettings agency Upad. The agency had a reference ion...

12 June 2019

From: Breaking News

Watchdog tells agency to update photographs on Rightmove

Lettings agency Northwood has been told by the Advertising Standards Authority to ensure that photographs of a specific property are updated...

03 April 2019

From: Breaking News

‘Cleavage' leaflet withdrawn by agent after complaint to watchdog

A lettings agency has withdrawn a leaflet which featured a woman’s cleavage; the leaflet had been the subject of a complaint...

20 March 2019

From: Breaking News

'No application fees' claim prompts complaint about agent to ad watchdog

Lancasters Estate Agents on the Isle of Wight has been the subject of a complaint to the Advertising Standards Authority over...

30 January 2019

From: Breaking News

Complaint over agency's 'misleading' multiple telephone numbers

A lettings agency has agreed to amend its website after a complaint to the Advertising Standards Authority over its use of...

09 January 2019

From: Breaking News

Banned! Misleading guaranteed rent advert must not appear again

An advertisement on a property management firm’s website suggesting that rental income would be guaranteed to landlords has been banned by...

21 November 2018

From: Breaking News

Agent at centre of Purplebricks row sells lettings side of his business

Chris Wood, the Cornish agent who was recently the centre of a dispute with the Advertising Standards Authority, has announced that...

02 October 2018

From: Breaking News

CPRs; the opportunity

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...

29 August 2018

From: Sponsored Content

CPRs; the practicalities

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

29 August 2018

From: Sponsored Content

Banned - Airbnb management service told not to repeat misleading advert

The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...

08 August 2018

From: Breaking News

Short-let management service 'unable to substantiate claims about rival firm'

The Advertising Standards Authority has banned an advertisement by the short let management service Airsorted because the firm was unable to...

02 May 2018

From: Breaking News

'Warned' London agency rapped again over misleading portal listing

Central London agency Portico has removed a property listing from Rightmove after intervention by the Advertising Standards Authority. The ASA received a...

25 April 2018

From: Breaking News

Agents remove ads after complaints filed to advertising watchdog

Two letting agencies have removed advertisements after complaints were filed to the Advertising Standards Authority. The first case involved LSL Property Services...

17 January 2018

From: Breaking News

Complaint about agent using show-flat pictures in property details

Two complaints linked to agency activity have been dealt with through the Advertising Standards Authority informal resolution process. In the first a...

20 December 2017

From: Breaking News

Watchdog acts after eviction firm suggests tenants are 'household pests'

An eviction company called Remove A Tenant has been the subject of a complaint after a Facebook post which implied tenants...

06 December 2017

From: Breaking News

London agency slapped on wrist for wrongly-targeted flyer

A complaint to the Advertising Standards Authority says a flyer from an estate agency suggesting that a property was to let...

22 November 2017

From: Breaking News

Agency amends advert after complaint about missing VAT figure

An estate agency in Bournemouth has amended an advertisement after a complaint to a watchdog about the absence of any reference...

27 September 2017

From: Breaking News

Agent removes website claim after advertising watchdog intervenes

Bob Parry Lettings, a north Wales agency, has removed a claim from its website concerning a plot of land, following a...

13 September 2017

From: Breaking News

Over 145 rules and laws for lettings sector - yet enforcement 'limited'

A new report identifies in detail over 145 laws and regulations governing the private rental sector, varying across the four countries...

29 August 2017

From: Breaking News

Rent guarantor service clarifies website after ad watchdog steps in

A rent guarantor operator has changed the wording of a description of its services on its own website following the intervention...

28 June 2017

From: Breaking News

Watchdog upholds complaints made against rental property listing

Government watchdog the Advertising Standards Authority (ASA) has upheld four complaints made against a Liverpool letting agency. The complaints were made against...

14 June 2017

From: Breaking News

Airbnb changes website after complaint over cost estimate

Airbnb has changed details on its website following a complaint to the Advertising Standards Authority.   The short-let platform’s website, seen on December...

10 May 2017

From: Breaking News

Lettings firm pledges to remove testimonials after complaint

Bristol lettings agency Livnlet has told the Advertising Standards Authority it is removing four testimonials from its website after a complaint...

22 February 2017

From: Breaking News

Room rental site changes wording after advertising watchdog intervenes

Property sharing platform Ace Relocations has changed the wording of a listing on its website after a complaint was lodged with...

14 December 2016

From: Breaking News

Online agent changes website after complaint to ad watchdog

The Advertising Standards Authority has received a complaint about a claim which was on an online letting agency’s website suggesting it...

30 November 2016

From: Breaking News

Letting agency's advertisement banned over inaccuracies

Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...

26 October 2016

From: Breaking News

New warning to letting firms over need for accurate advertising

The Associaton of Independent Inventory Clerks is warning agents and others in the lettings sector to be careful when preparing advertising...

29 September 2016

From: Breaking News

Ad watchdog steps in as agency shows wrong ombudsman logo

The Advertising Standards Authority has stepped in to ensure that a letting agency displays the correct logo for the redress organisation...

28 September 2016

From: Breaking News

Complaint over letting firm's claim on smoke and carbon monoxide alarms

A lettings sector supply company has had to amend an advertisment after a complaint about its “misleading” statement over smoke and...

31 August 2016

From: Breaking News

Watchdog steps in over online letting agency's fee information

The Advertising Standards Authority has stepped in after receiving a complaint about the display of fees on a letting agency’s website.    The...

10 August 2016

From: Breaking News

Letting agency changes its website after watchdog intervenes

A letting agency that claimed it had a 24-hour emergency phone line has changed its advertising - because the service did...

06 July 2016

From: Breaking News

Agency changes fees info on portal after ad watchdog steps in

A letting agency has pledged to make its fees information clearer on its Rightmove listings. The Advertising Standards Authority had received a...

11 May 2016

From: Breaking News

High-end letting agency's ad is banned because of 'unclear fees'

The Advertising Standards Authority has banned an ad from high-end letting agency Hamptons International because of an apparent lack of clarity...

04 May 2016

From: Breaking News

Lettings groups modify advertisements after complaints to watchdog

Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...

02 March 2016

From: Breaking News

Advertising watchdog bans ad by controversial 'sting' letting agency

A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...

27 January 2016

From: Breaking News

Compliance expert says advert guidance on agents' fees is misleading

A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...

01 December 2015

From: Breaking News

Advertising body updates guidance on display of letting agents' fees

The body which issues codes of advertising has issued new guidance for letting agents on how to publicise rental fees in...

13 November 2015

From: Breaking News

Video round up 18.09.15 - Watch the weekly news from Estate Agent Today

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...

18 September 2015

From: Video Articles

Watchdog praises letting agent for amending advert after complaint

The Advertising Standards Authority has praised a letting agency after it agreed to amend an advertisement following a complaint - meaning...

09 September 2015

From: Breaking News

Advertising watchdog bans 'misleading' landlord insurance ad

The Advertising Standards Authority has banned a radio advertisement for Direct Line Landlord Insurance because it has been judged to be...

16 July 2015

From: Breaking News

Software firm reveals blizzard of red tape tying up lettings sector

The changes to tax relief for landlords comes on top of a blizzard of new health and safety requirements, regulations and...

09 July 2015

From: Breaking News

How to ride the digital wave legally and fairly

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

03 July 2015

From: Features

Letting agents must publish fees from today

It is now a statutory duty for letting agents to fully publicise the fees they charge to landlords and tenants.  Under the...

27 May 2015

From: Breaking News

Oh no, not another complaint...

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what...

22 May 2015

From: Features

Help for agents who must display fees from next week

A set of ‘fees templates’ have been created for letting agents to download ahead of the legal requirement to display details...

21 May 2015

From: Breaking News

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