Online lettings agency Upad is offering to refund users whose rental listings did not appear on Zoopla and PrimeLocation as they...
Archive

A London company that has previously had an ad banned by the Advertising Standards Authority has announced a change of name. The...
23 January 2020
From: Breaking News

A developer offering a rent guarantee on its homes has amended its advertisement wording after an intervention by the Advertising Standards...
09 December 2019
From: Breaking News

The Advertising Standards Authority has ruled in favour of deposit alternative scheme flatfair in a dispute which began with a complaint...
04 December 2019
From: Breaking News

The Advertising Standards Authority has stepped in following a complaint about an advertisement which claimed a flat was just a one...
24 July 2019
From: Breaking News

The Advertising Standards Authority has stepped in following a complaint about the online lettings agency Upad. The agency had a reference ion...
12 June 2019
From: Breaking News

Lettings agency Northwood has been told by the Advertising Standards Authority to ensure that photographs of a specific property are updated...
03 April 2019
From: Breaking News

A lettings agency has withdrawn a leaflet which featured a woman’s cleavage; the leaflet had been the subject of a complaint...
20 March 2019
From: Breaking News

Lancasters Estate Agents on the Isle of Wight has been the subject of a complaint to the Advertising Standards Authority over...
30 January 2019
From: Breaking News

A lettings agency has agreed to amend its website after a complaint to the Advertising Standards Authority over its use of...
09 January 2019
From: Breaking News

An advertisement on a property management firm’s website suggesting that rental income would be guaranteed to landlords has been banned by...
21 November 2018
From: Breaking News

Chris Wood, the Cornish agent who was recently the centre of a dispute with the Advertising Standards Authority, has announced that...
02 October 2018
From: Breaking News

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...
29 August 2018
From: Sponsored Content

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...
29 August 2018
From: Sponsored Content

The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...
08 August 2018
From: Breaking News

The Advertising Standards Authority has banned an advertisement by the short let management service Airsorted because the firm was unable to...
02 May 2018
From: Breaking News

Central London agency Portico has removed a property listing from Rightmove after intervention by the Advertising Standards Authority. The ASA received a...
25 April 2018
From: Breaking News

Two letting agencies have removed advertisements after complaints were filed to the Advertising Standards Authority. The first case involved LSL Property Services...
17 January 2018
From: Breaking News

Two complaints linked to agency activity have been dealt with through the Advertising Standards Authority informal resolution process. In the first a...
20 December 2017
From: Breaking News

An eviction company called Remove A Tenant has been the subject of a complaint after a Facebook post which implied tenants...
06 December 2017
From: Breaking News

A complaint to the Advertising Standards Authority says a flyer from an estate agency suggesting that a property was to let...
22 November 2017
From: Breaking News

An estate agency in Bournemouth has amended an advertisement after a complaint to a watchdog about the absence of any reference...
27 September 2017
From: Breaking News

Bob Parry Lettings, a north Wales agency, has removed a claim from its website concerning a plot of land, following a...
13 September 2017
From: Breaking News

A new report identifies in detail over 145 laws and regulations governing the private rental sector, varying across the four countries...
29 August 2017
From: Breaking News

A rent guarantor operator has changed the wording of a description of its services on its own website following the intervention...
28 June 2017
From: Breaking News

Government watchdog the Advertising Standards Authority (ASA) has upheld four complaints made against a Liverpool letting agency. The complaints were made against...
14 June 2017
From: Breaking News

Airbnb has changed details on its website following a complaint to the Advertising Standards Authority. The short-let platform’s website, seen on December...
10 May 2017
From: Breaking News

Bristol lettings agency Livnlet has told the Advertising Standards Authority it is removing four testimonials from its website after a complaint...
22 February 2017
From: Breaking News

Property sharing platform Ace Relocations has changed the wording of a listing on its website after a complaint was lodged with...
14 December 2016
From: Breaking News

The Advertising Standards Authority has received a complaint about a claim which was on an online letting agency’s website suggesting it...
30 November 2016
From: Breaking News

Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...
26 October 2016
From: Breaking News

The Associaton of Independent Inventory Clerks is warning agents and others in the lettings sector to be careful when preparing advertising...
29 September 2016
From: Breaking News

The Advertising Standards Authority has stepped in to ensure that a letting agency displays the correct logo for the redress organisation...
28 September 2016
From: Breaking News

A lettings sector supply company has had to amend an advertisment after a complaint about its “misleading” statement over smoke and...
31 August 2016
From: Breaking News

The Advertising Standards Authority has stepped in after receiving a complaint about the display of fees on a letting agency’s website. The...
10 August 2016
From: Breaking News

A letting agency that claimed it had a 24-hour emergency phone line has changed its advertising - because the service did...
06 July 2016
From: Breaking News

A letting agency has pledged to make its fees information clearer on its Rightmove listings. The Advertising Standards Authority had received a...
11 May 2016
From: Breaking News

The Advertising Standards Authority has banned an ad from high-end letting agency Hamptons International because of an apparent lack of clarity...
04 May 2016
From: Breaking News

Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...
02 March 2016
From: Breaking News

A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...
27 January 2016
From: Breaking News

A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...
01 December 2015
From: Breaking News

The body which issues codes of advertising has issued new guidance for letting agents on how to publicise rental fees in...
13 November 2015
From: Breaking News

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...
18 September 2015
From: Video Articles

The Advertising Standards Authority has praised a letting agency after it agreed to amend an advertisement following a complaint - meaning...
09 September 2015
From: Breaking News

The Advertising Standards Authority has banned a radio advertisement for Direct Line Landlord Insurance because it has been judged to be...
16 July 2015
From: Breaking News

The changes to tax relief for landlords comes on top of a blizzard of new health and safety requirements, regulations and...
09 July 2015
From: Breaking News

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...
03 July 2015
From: Features

It is now a statutory duty for letting agents to fully publicise the fees they charge to landlords and tenants. Under the...
27 May 2015
From: Breaking News

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what...