Archive

Online lettings agency Upad is offering to refund users whose rental listings did not appear on Zoopla and PrimeLocation as they...

A London company that has previously had an ad banned by the Advertising Standards Authority has announced a change of name. The...

A developer offering a rent guarantee on its homes has amended its advertisement wording after an intervention by the Advertising Standards...

The Advertising Standards Authority has ruled in favour of deposit alternative scheme flatfair in a dispute which began with a complaint...

The Advertising Standards Authority has stepped in following a complaint about an advertisement which claimed a flat was just a one...

The Advertising Standards Authority has stepped in following a complaint about the online lettings agency Upad. The agency had a reference ion...

Lettings agency Northwood has been told by the Advertising Standards Authority to ensure that photographs of a specific property are updated...

A lettings agency has withdrawn a leaflet which featured a woman’s cleavage; the leaflet had been the subject of a complaint...

Lancasters Estate Agents on the Isle of Wight has been the subject of a complaint to the Advertising Standards Authority over...

A lettings agency has agreed to amend its website after a complaint to the Advertising Standards Authority over its use of...

An advertisement on a property management firm’s website suggesting that rental income would be guaranteed to landlords has been banned by...

Chris Wood, the Cornish agent who was recently the centre of a dispute with the Advertising Standards Authority, has announced that...

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...

In our previous blog, we looked at the definitions outlined by the CPRs. In our next blog we’ll look at the...

The Advertising Standards Authority has banned an advertisement for a company that helps Airbnb hosts prepare and manage their properties for...

The Advertising Standards Authority has banned an advertisement by the short let management service Airsorted because the firm was unable to...

Central London agency Portico has removed a property listing from Rightmove after intervention by the Advertising Standards Authority. The ASA received a...

Two letting agencies have removed advertisements after complaints were filed to the Advertising Standards Authority. The first case involved LSL Property Services...

Two complaints linked to agency activity have been dealt with through the Advertising Standards Authority informal resolution process. In the first a...

An eviction company called Remove A Tenant has been the subject of a complaint after a Facebook post which implied tenants...

A complaint to the Advertising Standards Authority says a flyer from an estate agency suggesting that a property was to let...

An estate agency in Bournemouth has amended an advertisement after a complaint to a watchdog about the absence of any reference...

Bob Parry Lettings, a north Wales agency, has removed a claim from its website concerning a plot of land, following a...

A new report identifies in detail over 145 laws and regulations governing the private rental sector, varying across the four countries...

A rent guarantor operator has changed the wording of a description of its services on its own website following the intervention...

Government watchdog the Advertising Standards Authority (ASA) has upheld four complaints made against a Liverpool letting agency. The complaints were made against...

Airbnb has changed details on its website following a complaint to the Advertising Standards Authority.   The short-let platform’s website, seen on December...

Bristol lettings agency Livnlet has told the Advertising Standards Authority it is removing four testimonials from its website after a complaint...

Property sharing platform Ace Relocations has changed the wording of a listing on its website after a complaint was lodged with...

The Advertising Standards Authority has received a complaint about a claim which was on an online letting agency’s website suggesting it...

Two complaints about an advertisement for a property have been upheld by a watchdog - which has now banned a letting...

The Associaton of Independent Inventory Clerks is warning agents and others in the lettings sector to be careful when preparing advertising...

The Advertising Standards Authority has stepped in to ensure that a letting agency displays the correct logo for the redress organisation...

A lettings sector supply company has had to amend an advertisment after a complaint about its “misleading” statement over smoke and...

The Advertising Standards Authority has stepped in after receiving a complaint about the display of fees on a letting agency’s website.    The...

A letting agency that claimed it had a 24-hour emergency phone line has changed its advertising - because the service did...

A letting agency has pledged to make its fees information clearer on its Rightmove listings. The Advertising Standards Authority had received a...

The Advertising Standards Authority has banned an ad from high-end letting agency Hamptons International because of an apparent lack of clarity...

Three lettings groups have modified their advertisements after complaints were received by the Advertising Standards Authority. The UK Association of Letting Agents...

A letting agency that has been the subject of a BBC investigation and has gone into liquidation in controversial circumstances has...

A compliance expert has taken the Advertising Standards Authority to task over its guidance to letting agents on the advertising of...

The body which issues codes of advertising has issued new guidance for letting agents on how to publicise rental fees in...

Watch the latest weekly video round-up of news from Estate Agent Today and Letting Agent Today, featuring stories on Alex Chesterman's...

The Advertising Standards Authority has praised a letting agency after it agreed to amend an advertisement following a complaint - meaning...

The Advertising Standards Authority has banned a radio advertisement for Direct Line Landlord Insurance because it has been judged to be...

The changes to tax relief for landlords comes on top of a blizzard of new health and safety requirements, regulations and...

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

It is now a statutory duty for letting agents to fully publicise the fees they charge to landlords and tenants.  Under the...

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what...

A set of ‘fees templates’ have been created for letting agents to download ahead of the legal requirement to display details...