Archive

A new communications log feature has been introduced by a PropTech supplier which allegedly makes it easier to gather evidence for...

A prominent PropTech entrepreneur is urging agents and other in the property industry to engage with those wishing to introduce regulation...

There’s growing anger over restrictions on private homeowners using their properties via Airbnb and other short let platforms. Earlier this week Housing...

Let's be honest – landlords are the lifeblood of any letting agency. Winning and keeping their business keeps the wheels turning...

One of the lettings sector’s longest-standing suppliers - Mortgages for Business - is rebranding. It’s to be known as Mortgage Finance Brokers,...

The next phase of Rightmove’s 'believe it’ marketing push begins on Boxing Day, to coincide with the post-Christmas and New Year...

Controversial website content by the high profile website GetAgent must never appear again, according to the ad industry watchdog. The Advertising Standards...

A high profile lettings agent has written to his local council seeking information about an Additional Licensing scheme which has expired...

Rightmove is launching a new marketing campaign which it calculates will reach 51m people - the overwhelming majority of the UK...

Interim inspections are a necessity if you want to avoid property issues and tenant relationship breakdowns. They’re a no brainer –...

Chestertons, one of London’s largest lettings and sale s agencies, has appointed Giles Milner as its first chief marketing officer. Having worked...

Outsourced communications provider Moneypenny has partnered with maintenance specialist Help Me Fix to support its property client base.  Help Me Fix, widely...

A prominent group of economists has predicted the measures in the Renters Reform Bill will backfire on the government. Matthew Lesh, Director...

Several lettings agents have been expelled from The Property Ombudsman scheme; they are amongst eight named as having been kicked out...

The government has indicated that the delayed publication of the latest How To Rent document is to be Friday March 24. The...

It’s been revealed that Propertymark contributed its thoughts to a Parliamentary committee which has slammed the failure of the government’s Boiler...

The Advertising Standards Authority has banned advertorial material issued by the government department responsible for rental reform and housing. Two Labour MPs...

Trading Standards is calling for more due diligence checks to be made following the jailing of a rogue letting agent for...

A former lettings agent has been jailed for almost three years after admitting conning landlords out of over £80,000. The sentence for...

A new survey of some 2,000 tenants claims to show a significant level of dissatisfaction over communications with letting agents. The study...

Airbnb has outlined plans to invest £500,000 to “preserve and showcase the West Midlands' cultural assets and boost tourism in the...

OnTheMarket claims it’s on track to achieve its strategic aim - to create “a tech-enabled property business across the broader property...

A digital platform that claims it will “finally bring renting into the modern age” says it has secured £4.5m in funding. A...

Letting agents should communicate regularly and proactively with their landlords and tenants to help them understand the proposed reform of the...

At Tenancy Deposit Scheme (TDS), we're committed to making the deposit protection process as pain-free as possible. From our beginning of...

Two of the most respected figures in the lettings sector are calling on agents, landlords and tenants to consider the future...

A tech firm claims the “vast majority” of agents who use WhatsApp and some other instant messaging platforms are not fully...

A guide has been launched to help letting agents put empathy at the heart of customer care and ensure customers benefit...

Remote work could enable over 13m Britons to ultimately live and work outside the major cities, according to research by a...

Deposit replacement service Ome is launching a new platform for agent and landlord members. The portal, in development since the middle of...

Propertymark, the main industry trade body, has this evening updated its guidance on Covid safety for letting and estate agents in England.  - Isolation...

Five PropTech firms have linked up to produce a so-called White Paper giving a glimpse in what they think the agency...

New rules out for consultation concerning block management aim to improve professionalism across the sector, root out rogue agents, and increase...

The Property Ombudsman and the Royal Institution of Chartered Surveyors are seeking views of agents, landlords and tenants on a new...

The Oxfordshire based PropTech founders and software developers of Openview, today announced they have welcomed Pattinson Estate Agents to their list of clients.   Peter Grant,...

PropTech start up Halo claims that what it calls a new “tenant engagement platform” will streamlines the rental onboarding process. The firm...

A referencing service provider has launched a portal designed to improve commission-based revenue streams for letting agents.  Vouch says its Home Move...

Halo.rent, a proptech startup from the UK, announces the launch of its tenant engagement platform that streamlines the entire rental onboarding...

Activists from the Acorn renters' campaign group have held a protest outside a branch of Chancellors in Oxford. The group says the...

Property data service Homesearch is to host digital conferences each month through the rest of the year.  They’re to be held via...

Major players in the Build To Rent sector are joining forces to see if they can give the industry a more...

A new HMO and co-living property management platform launches today, aimed at optimising tenancy occupancy.  The service - called COHO - claims...

The Tenant Fees Act 2019’s 12-month transition period came to an end on 31 May, prohibiting various payments and charges that...

There’s been a flurry of new PropTech products launched, mostly focussed on lettings agencies. Australian-based supplier Movinghub, which works the UK market...

The government has unveiled the public health regulations which will underpin the second national lockdown in England - and the exemptions...

A new PropTech tool called Covid Profile tells lettings agents if tenants are self-isolating or in quarantine because of Coronavirus.  The cloud-based...

Most tenants claim they are “intimidated” when agents or landlords telephone them about arrears - and they would much prefer a text. A small...

A Labour Baroness, Alicia Kennedy, has been named as the new director of the fiercely pro-tenant Generation Rent campaign group. The announcement...

The Deposit Protection Service has issued seven ways to help agents and students in England and Wales arrange accommodation check-outs during...

Zoopla is promoting 12 lesson plans for agents and other property professionals who are teaching their children at home during the...

The Association of Residential Letting Agents says the key for getting through the virus crisis is good communications, both with clients...

Hello and welcome to Wednesday’s update on what offers and advice are available to agents at this most difficult and challenging...

Propertymark has been told the agents should shut their offices immediately - they are not “essential businesses” under the new Coronavirus...

Good morning and welcome to the industry’s daily update on how we cope with the challenge of social distancing and self-isolation...

A landlord has been ordered to pay nearly £6,000 in fines and costs after pleading guilty to harassing and financially exploiting...

Accreditation body safeagent has announced a new designation for lettings and management agents who successfully pass its NCFE accredited courses. The designation...

Poor communication remains the chief reason for disputes between agents, landlords and tenants at check-out time according to the latest research. A...

If letting agents want more satisfied clients and fewer disputes they should provide better information to tenants. That’s the view of PropTech...

It’s that time of year again when pencil cases are fully stocked and the smell of dusty books opening fills the...

Telephone answering service Moneypenny says agents’ missed calls typically double during the summer months while staff are on leave - meaning...

Letting agencies can reduce the number of complaints about the industry and improve their own customer service and relationships by improving...

The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...

Senior lettings agency figures are amongst those who will this morning give evidence to a committee of MPs investigating so-called ‘DSS...

A buy to let investor has been landed with a fine and costs of over £20,000 because he failed to apply...

A PropTech firm is offering landlords the opportunity to manage their portfolios from £35 a month, suggesting it could be a...

The Scottish private lettings sector is on the march again with the latest index suggesting a 2.2 per cent annual rise,...

In our previous 2 blogs we have covered the definitions of the Consumer Protection from Unfair Trading Regulations (CPRs) and what...

Britain’s most controversial buy to let investor, Fergus Wilson, has hit back and given his side of events on a series...

The three-branch London agency Kay & Co has been named the Smaller Managing Agent of the Year at the ARMA ACE...

Property expert Kate Faulkner says the massive surge in new regulations, legislation and fiscal measures aimed at the private rental sector...

The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...

The Tenancy Deposit Service has created the new post of chief operating officer, with the first postholder charged with “leading our...

A leading buy to let expert is calling on agents to work more closely with landlords and tenants to improve communications...

The Property Ombudsman scheme (TPO) has extended its expulsion of a letting agency by an additional four years. Premier Property Management, based...

Agents who review and modernise their rent collection procedures could claim back thousands of pounds in rent, an automated payments platform...

The BBC’s reality programme The Week The Landlords Moved In should act as an eye-opener for the lettings industry when it...

Another new cloud software platform - HeyLandlord - has been launched to make it easier for agents and landlords to communicate...

Letting agents and property managers will soon have a new way to coordinate maintenance reports and inspections, thanks to a refreshing...

Spark Energy - the specialist energy supplier to the UK lettings sector - has announced the acquisition of broadband firm Home...

Who are you? Richard Price What does it say on your business card? We don't have our roles on our business cards. I...

Landlords and agents acting on their behalf are being urged to help private tenants personalise their rental properties.    The plea comes from...

Who are you? Peter Grant, currently serving year 27 of my sentence in the property industry and still loving every moment of working...

A dramatic legal spat between New York’s civic leaders and online short-lets platform Airbnb escalated over the weekend in a dispute...

Hybrid letting and sales agency Purplebricks is ramping up its attack on high street agents with a claim that prospective tenants...

An online platform aiming to link letting agents with tenants and landlords has raised £2m and now promises to use it...

The Council of Mortgage Lenders has ticked off the government for not updating its Private Landlords’ Survey for some six years...

Sales and letting agents who enter a new awards event will be given the chance to promote their property business on...

As the Conservative Party conference continues, a leading Tory has warned that "there is much further to go" on removing buy...

The Property Redress Scheme has expelled a letting agency following non-compliance with a redress decision. The complaint regarded a holding deposit. The...

Unitary local authorities where trading standards and environmental health teams work to the same objectives are more successful at clamping down...

Many Councils are now introducing Landlord Licensing within different boroughs, for those that have one of the requirements is a 24...

Leading letting agency improves efficiency and customer satisfaction with DocuSign. Company’s Top Objectives LSL Property Services is a leading provider of residential property...

In today’s highly competitive market place, no company can afford to miss a business opportunity. Roy Fuller Managing Director at Everything Lettings...