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KEYWORD "Dispute" - 100 RESULTS
Looking for a client account? Five steps to better lettings banking

You don’t have to simply accept things as they are when it comes to managing your client accounts. If your bank...

19 April 2024

From: Sponsored Content

Agency has not paid Fixed Penalty Notice in dispute over deposit

A statement from a city council claims that a property company failed to attend court in a case of deposit protection,...

19 April 2024

From: Breaking News

Warning: rental reform could mean rewriting tenancy agreements

A lawyer says radical rental reforms proposed for Scotland - which could be a model for change in England and Wales...

16 April 2024

From: Breaking News

Key industry supplier names ex-housing chief as chairperson

The Tenancy Deposit Service, the provider of tenancy deposit protection and dispute resolution services, has appointed Fay Selvan as its new...

11 April 2024

From: Breaking News

Powers to evict anti-social tenants set to be beefed up

Propertymark has welcomed proposed reforms to evict tenants who show persistent anti-social behaviour.   In 2018, a Northern Ireland Department of Justice consultation...

12 March 2024

From: Breaking News

Regulating agents will make property ownership more transparent - claim

Propertymark says the regulation of property agents and the creation of a statutory Code of Practice can improve the transparency of...

14 February 2024

From: Breaking News

Agents demand radical legal reform and a new Housing Court

Propertymark has listed a string of legal reforms it wants as part of the government’s modernisation of the court process -...

21 December 2023

From: Breaking News

Agency firm welcomes promised reform (not replacement) of leasehold

An industry supplier owned by the Leaders Romans Group says the government’s pledge to reform - not replace - leasehold should...

08 November 2023

From: Breaking News

No rent controls in England - government confirmation

Rent controls as currently in force in Scotland and under consideration in Wales will not be put into effect in England,...

25 October 2023

From: Breaking News

Section 21 U-turn - more details given by government

More details have emerged of what appears to be a sort of stay of execution for Section 21 eviction powers. The abolition...

23 October 2023

From: Breaking News

Propertymark Backs Radical New Property Tribunal System

Propertymark has backed the idea of a new property tribunal system for Wales to simplify court processes. The proposal merges nine current...

12 October 2023

From: Breaking News

Agents call for root and branch housing court reform

Propertymark says it hopes that a Welsh Government White Paper proposing that nine devolved housing tribunals are consolidated into a single...

04 October 2023

From: Breaking News

Landlords’ and tenants’ money lost in agency administration

Thousands of pounds of landlords’ money may be lost as a result of the administration of high-profile London lettings agency Douglas...

02 October 2023

From: Breaking News

Help your landlords recover rent with PayProp’s effective arrears management tools

In the face of stretched incomes, rising interest rates and escalating consumer prices, an increasing number of tenants are at risk...

11 September 2023

From: Sponsored Content

Don’t just scrap Section 21 - reform the court system too

A lettings industry trade body has written to the government urging fundamental reform of the court system to prevent it grinding...

17 August 2023

From: Breaking News

Not Good Enough! Property Ombudsman criticises private rental quality

New figures released this morning from The Property Ombudsman show that the overwhelming number of disputes in the past year involved...

03 August 2023

From: Breaking News

Threat of pets in lets shows need for inventories - claim

The increasing likelihood that the private rental sector will be obliged to allow more pets into lets simply demonstrates the need...

19 July 2023

From: Breaking News

Share your views and you could help shape the evolution of the Renters (Reform) Bill

The Renters (Reform) Bill rewrites many of the rules that the private rented sector has played by for decades. This may...

07 July 2023

From: Sponsored Content

Lawyer claims tenant register would slash disputes and litigation

A property law specialist wants a national register which would allow tenants’ histories to be checked before rental agreements are signed. Nyree...

28 June 2023

From: Breaking News

Grudging support for agents strictly observing Fees Ban

A campaign group of activists says there have been only “few reports of dodgy behaviour” by agents and landlords in the...

09 June 2023

From: Breaking News

Lettings chief insists Renters Reform Bill is not anti-landlord

The controversial Renters Reform Bill is not the anti-landlord charter that some in the h system claim it to be. That’s the...

18 May 2023

From: Breaking News

Celebrity endorsement for Gove’s Rental Reform Bill

Consumer champion Martin Lewis - the man behind the Money Saving Expert website and TV shows - has backed the Renters...

17 May 2023

From: Breaking News

Propertymark adds well known PropTech name to supplier list

Propertymark has added inspection and 360° tour software provider Inventory Hive to its industry supplier list. Jason Lee, commercial manager at Propertymark,...

16 May 2023

From: Breaking News

Newspaper names agency in middle of high profile mould dispute

An online newspaper has named the lettings agency at the heart of a high profile dispute with tenants over mould. The i...

28 April 2023

From: Breaking News

Free webinar for agents to understand dispute resolution

The Deposit Protection Service is hosting a webinar to help letting agents better navigate the dispute resolution process.   The service says...

24 April 2023

From: Breaking News

How to attract landlords to your letting agency

As the unending attack on landlords continues, many are succumbing to the pressures of increased taxes, interest rates rising, regulations becoming...

18 April 2023

From: Marketing & Social Media

String of dodgy letting agents expelled by Ombudsman

Several lettings agents have been expelled from The Property Ombudsman scheme; they are amongst eight named as having been kicked out...

06 April 2023

From: Breaking News

Agents’ inventories may be ‘biased’ to landlords - claim

An industry trade group claims inventories conducted by lettings agents may be seen as biased towards landlords rather than truly independent. Daniel...

30 March 2023

From: Breaking News

Reform process underway with new Ombudsman scheme

The government has taken the first step to introducing a mandatory ombudsman scheme which private landlords must join. This is effectively the...

29 March 2023

From: Breaking News

Sean Hooker - Head of Redress for the Property Redress Scheme

Introduce yourself A: My name is Sean Hooker. I have worked for the HFIS group for sixteen years, originally helping set...

23 March 2023

From: 60 Second Interview

Why consistency, backed by tech, is the key to great customer service

At PayProp, customer service is a top priority. Our UK-based platform experts are always ready to go the extra mile to...

16 March 2023

From: Sponsored Content

Phil Spencer urges agents to use the hard sell on Buy To Let

Location, Location, Location star Phil Spencer says it’s time for agents to go for the ‘hard sell’ on Buy To Let,...

13 March 2023

From: Breaking News

Government rental mediation scheme flops - change needed

A much-hyped government proposal to introduce a Rental Mediation Service to resolve disputes, sustain tenancies and reduce pressure on the courts...

07 March 2023

From: Breaking News

Mediation service expands to include letting agents

A mediation and conciliation service which has previously been restricted to landlords and tenants is now on offer to letting agents.  The...

03 March 2023

From: Breaking News

Banned! Rogue agent abused Covid loans with string of false claims

A lettings agent has been banned from holding office in a company for 11 years for abusing Covid loans - but...

04 January 2023

From: Breaking News

Ex-agent jumps aboard mould-risk bandwagon

A former lettings agent who now helps tenants take legal action against landlords says 25 per cent of the complaints he...

29 December 2022

From: Breaking News

What do agents want in 2023? New survey reveals all

This may be 2022’s least surprising research finding - most property professionals want interest rates to fall. A webinar poll undertaken by...

14 December 2022

From: Breaking News

More agents buy rent protection insurance as arrears worry grows

Data from different firms suggest there’s been an upsurge in the purchase of rent protection insurance by agents. Firstly Goodlord and Vouch...

24 November 2022

From: Breaking News

Agencies with banking disputes have three months to act

Small and medium sized lettings agencies which have had running disputes with banks are being offered a lifeline - but must...

21 November 2022

From: Breaking News

Tenants at each others’ throats because of costs - warning

The overwhelming majority of people who live in shared rented properties say that the rising cost of household bills is likely...

18 November 2022

From: Breaking News

Big rise in lettings enquiries to The Property Ombudsman

The Property Ombudsman has reported a big rise in enquiries over last year and a huge rise since the pre-Covid year,...

02 November 2022

From: Breaking News

Government delay is pushing landlords away says leading agent

The time taken to introduce legislation reforming the private rented sector is triggering an exodus of landlords, a lettings industry chief...

28 October 2022

From: Breaking News

Tenancy disputes dip but one major problem dominates

There’s more evidence today that cleaning remains the largest cause of disputes between agents and tenants. Data released by The Dispute Service...

06 September 2022

From: Breaking News

Webinar offers expert guidance for agents on residential leases

Agents, leaseholders and freeholders can gain an insight into one of the most contentious areas of leasehold with a free webinar...

02 September 2022

From: Breaking News

Agency boss threatened team with violence - gets suspended sentence

The former director of a lettings agency has received a suspended jail sentence for making threats of violence against ex-colleagues in...

24 August 2022

From: Breaking News

PropTech deal as deposit service invests in App creator

TDS, the dispute service, has announced an investment in PropTech organisation OpenBrix. This involves a licensing deal that will see OpenBrix’s tlyfe...

22 August 2022

From: Breaking News

Agencies have six months left to register banking complaints

Many agencies have long-standing and unresolved banking complaints, for example regarding client accounts: now it’s been declared they have only six...

12 August 2022

From: Breaking News

Agents will save time on routine chores says PropTech lettings service

An end-of-tenancy PropTech platform set up by a high profile agent has announced a major enhancement to its service. The Depository was...

29 July 2022

From: Breaking News

MPs want agent feedback on Rental Reform - but be quick…

Agents have only four weeks to respond to a committee of MPs’ ‘call for evidence’ ahead of an investigation into the...

25 July 2022

From: Breaking News

White Paper fall-out - private rental sector set to contract

It looks as if the private rental sector will contract as a result of the threat of new regulations contained in...

04 July 2022

From: Breaking News

The Dos and Don’ts of Deposit Disputes

At Tenancy Deposit Scheme (TDS), we're committed to making the deposit protection process as pain-free as possible. From our beginning of...

23 June 2022

From: Sponsored Content

Labour pushing for even more radical reforms plus rent controls

The sweeping reforms for the private rental sector announced by the government at the end of last week do not go...

21 June 2022

From: Breaking News

Get Involved Now! Big industry debate on Rental White Paper

Today’s proposed changes to the private rental sector are the most radical for a generation. The first industry debate on this hot...

16 June 2022

From: Breaking News

Rental Reform White Paper - full details here

The government has released the full details of what it calls the Fairer Private Rented Sector White Paper. This is to form...

16 June 2022

From: Breaking News

Deposits - figures show remarkably few  agent-tenant disputes

The average private rental tenancy deposit last year exceeded £1,000 new figures show. At an average of £1,005 per tenancy, the cost...

13 June 2022

From: Breaking News

Agents have got it wrong, insists tenants’ activist leader

A leading light in the Generation Rent group is disputing the findings of a Propertymark survey of letting agents.  Agents from businesses...

08 June 2022

From: Breaking News

Evictions - What Next? Industry must rethink process, say leaders

Two of the most respected figures in the lettings sector are calling on agents, landlords and tenants to consider the future...

31 May 2022

From: Breaking News

Leaders Romans Group in major three year PropTech deal

Leaders Romans Group has entered a three year deal with The Depositary, which is claimed could save the group tens of...

23 May 2022

From: Breaking News

Rental Reform aimed mostly at north of England, government admits

The government is admitting that its rental reform agenda is aimed primarily at the north of England - which just happens...

12 May 2022

From: Breaking News

Rental Revolution - agents worried at government proposals

Agents have voiced their reservations over aspects of the widespread rental sector reform announced by the government in the Queen’s Speech. Yesterday...

11 May 2022

From: Breaking News

Radical reform of private rental sector announced by government

The Queen’s Speech has confirmed that a radical re-shaping of the rental sector in England is being pushed ahead by the...

10 May 2022

From: Breaking News

Rightmove Boss: is Britain’s top Lettings Guru in line for job?

Speculation is growing that a high profile former leader of the Association of Residential Letting Agents may become the next chief...

10 May 2022

From: Breaking News

Activists turn on letting agents and Labour as “landlords’ lackeys”

An activist at the centre of a controversy involving a London letting agent has used a left-wing website to explain how...

25 April 2022

From: Breaking News

Tenancy Disputes? Call for letting agents to use mediation processes

Propertymark has stepped up its call for a dedicated Housing Tribunal to improve mediation and enhanced dispute resolution. The trade body also...

08 April 2022

From: Breaking News

Group campaigning against agents must pay £100,000 damages

An activist group that has staged many protests against letting agents must pay just under £100,000 in costs and damages to...

07 April 2022

From: Breaking News

Take That! Famous industry supplier celebrates anniversary

Fifteen years ago Take That’s ‘Shine’ was at number one in the charts, ‘Mr Bean’s Holiday’ drew crowds into cinemas and...

05 April 2022

From: Breaking News

Tenancy Disputes - new insights into a common problem

A study by the Tenancy Deposit Service has found that garden maintenance remains one of the most common reasons behind deposit...

31 March 2022

From: Breaking News

Who should carry out inventory checks?

It’s a frequent question in lettings: Who should carry out inventory checks and create reports for a rented property? Should it...

29 March 2022

From: Sponsored Content

App’s new feature allows agents to customise questionnaires

With the steady introduction of rental platforms and apps designed to bypass letting agents and property managers in the tenancy process,...

09 March 2022

From: Breaking News

Airbnb lettings ‘racket’ condemned by prominent newspaper

One of the country’s best-read and respected regional newspapers has accused Airbnb of a ‘racket’ by advertising homes on its short-let...

25 January 2022

From: Breaking News

Agent’s new firm threatens other agents with legal action over repairs

A lettings agent who also acts on behalf of tenants against landlords and agents claims to have received 1,000 enquiries from...

25 January 2022

From: Breaking News

New insurance product for agents from deposit alternative supplier

Deposit alternative service Zero Deposit has received another £1.8m investment- just as it launches its own insurance service. The fundraise provides capital...

20 January 2022

From: Breaking News

Don’t wait for regulation and legislation - improve renting now

Agents should not wait until regulation and legislation improve the rental sector - they should be doing so voluntarily.  That’s the view...

20 December 2021

From: Breaking News

Purplebricks “faces £30m payout over tenant deposits”

The Daily Telegraph is reporting that Purplebricks could face a bill of as much as £30m “after it put thousands of landlords...

13 December 2021

From: Breaking News

Agency says it’s cracked how to cut deposit disputes with students

A Newcastle lettings agency says it’s cracked how to help reduce tenancy disputes at check out and speed up the return...

29 November 2021

From: Breaking News

Tenancy Disputes: Resolution system could avoid court last resort

ARLA Propertymark has thrown its weight behind a new dispute resolution service as a quicker and less expensive alternative to court...

05 November 2021

From: Breaking News

'Drugs, booby-traps and rentals' – an expanding issue for agents?

Agents need to be diligent regarding the the growth of cannabis in rental properties and the devastating lengths tenants will go to...

21 September 2021

From: Breaking News

Dispute evidence – don’t throw the kitchen sink at it!

When it comes to gathering evidence for deposit disputes, the need for thoroughness is understandable. However, on occasion some landlords take...

20 September 2021

From: Sponsored Content

Tenancy disputes tumble thanks to Covid caution by tenants

Reluctance to move during the pandemic is thought to be a key reason for a sharp drop in tenancy disputes between...

03 September 2021

From: Breaking News

New consultation aims to “root out rogue agents” says RICS

New rules out for consultation concerning block management aim to improve professionalism across the sector, root out rogue agents, and increase...

23 August 2021

From: Breaking News

Agents reveal top reasons for tenancy disputes

A survey of some 600 agents and landlords by the Tenancy Deposit Scheme has revealed the most popular cause of deposit...

18 August 2021

From: Breaking News

Have Your Say: Ombudsman wants agents’ views on block management

The Property Ombudsman and the Royal Institution of Chartered Surveyors are seeking views of agents, landlords and tenants on a new...

13 August 2021

From: Breaking News

Short Lets Control Area - is this a way of controlling Airbnb?

A consultation is to begin next month regarding the designation of an entire city as a Short Term Let Control Area. If...

11 August 2021

From: Breaking News

Free to agents: Banking dispute service endorsed by Propertymark

Propertymark has given its support to a free and independent dispute resolution service, the Business Banking Resolution Service, which is being offered to...

05 August 2021

From: Breaking News

Do you have questions about deposit disputes 

Through our FREE online deposit dispute webinars, we’ve trained thousands of landlords and letting agents about how the dispute resolution process...

02 August 2021

From: Sponsored Content

Flexible working for letting agents here to stay says DPS chief

Flexible working for letting agents, so much a part of activities for the past 18 months, is here to stay according...

29 July 2021

From: Breaking News

Lettings agency in the clear over HMO licensing issue

A ruling of the First Tier Property Tribunal has put a London property management firm in the clear following a dispute...

23 July 2021

From: Breaking News

Are you open to lets with pets?

The Dogs Trust campaign ‘lets with pets’ states: “Landlords and letting agencies who exclude pet owners from their properties are missing out...

29 June 2021

From: Sponsored Content

Government launches online checker for private rental repairs

The government has launched an online checker in a bid to avoid disputes between landlords and tenants over the entitlement for...

25 June 2021

From: Breaking News

Eviction Ban: government accused of hypocrisy over tenants’ rights

Baroness Alicia Kennedy has accused the government of hypocrisy over its diverging approach to evictions for commercial and residential tenants. On Wednesday...

18 June 2021

From: Breaking News

Relief for letting agents as mandatory mediation threat is lifted

The government has surprised observers by announcing that compulsory mediation over Covid-related arrears would happen in the commercial sector - but not...

17 June 2021

From: Breaking News

Relief for lettings sector as mandatory mediation threat is lifted

The government has surprised observers by announcing that compulsory mediation over Covid-related arrears would happen in the commercial sector - but not...

16 June 2021

From: Breaking News

Police called to protest outside lettings company office

Police were called to a protect outside a lettings firm in Oxfordshire after a crowd picketed the office over a dispute...

16 June 2021

From: Breaking News

Banned for 14 years - director who targeted property investors

The director of a company targeting ‘flipping’ property investors has been disqualified from holding directorships for no less than 14 years.  Mitchell...

11 June 2021

From: Breaking News

Show Us The Results: Agents demand mediation pilot evidence

The Association of Residential Letting Agents’ wing of Propertymark is demanding to see the results of a mediation project initiated by...

04 June 2021

From: Breaking News

Online agency’s new guide to avoid tenants falling victim of scams

The online lettings platform Mashroom has set out a list of guidelines it’s offering to prospective tenants to avoid them falling...

04 June 2021

From: Breaking News

Agent Alert: Change to eviction notice periods from today

The ban on bailiff-enforced evictions is now finally at an end and from today there is a change to the notice...

01 June 2021

From: Breaking News

Goodlord industrial dispute - it’s far from over insists trade union

Last week’s bid by PropTech referencing firm Goodlord to draw a line under its long-running ‘fire and rehire’ industrial dispute has...

24 May 2021

From: Breaking News

Striking Goodlord staff leave after ‘fire and rehire’ dispute

The industrial dispute involving Goodlord has ended with nine of the affected staff leaving the company after a lengthy strike. The Unite...

20 May 2021

From: Breaking News

Springtime - a great time for mid-tenancy inspections, say The Deposit Protection Service

With winter gone and spring now in full bloom, there’s no better time to inspect your property to check for damage...

19 May 2021

From: Sponsored Content

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