Archive

A controversial review website which says it can be used to identify “good (and bad) letting agents” has won the backing...

The area of staffing can be a very uncomfortable one, but as the future of the lettings industry crystalises, it’s clear...

A students’ union is the latest body to partner a review platform allowing renters to give their verdict on dealing with...

What is the biggest challenge in estate agency today? At the risk of sounding flippant, selling houses! It’s a unique industry...

Build To Rent operator and long-term volume landlord organisation Grainger says it is pioneering five-year leases “in a bid to overhaul...

The Observer newspaper has published a story alleging that a London lettings agency “pressured” prospective tenants into accepting accommodation without viewing...

Local media in Bristol say politicians in the city are considering supporting a controversial website that allows tenants to rate and...

Oxford’s Labour council has given its support to a lettings review website because it claims it will help drive up the...

A new online platform says it allows renters and landlords to review each other and give Trustpilot-style ratings - but it...

The ESTAS Group has just announced record entries for its 2018 letting and estate agents awards.  The national award scheme - which...

A portal which allows renters to review their lettings experiences and which encourages agents to buy and download tenants' references has...

A controversial review website which says it can be used to identify “good (and bad) letting agents” claims that its aim...

Newham council in London has published the UK’s first ever ratings scheme for letting agents, in which firms receive anything from...

Newham council is to set up the UK’s first letting agents rating scheme to protect residents and landlords from rogue agents.   The...

With a host of changing regulations hitting the private rental sector, some landlords may be put off using letting agents, but...

Over 1,000 guests celebrated the success of the industry at the 14th annual ESTAS awards on Friday. The event, which is sponsored...

A Liberal Democrat spokesman has used a lettings sector trade body website to outline his party’s support for a range of...

Bristol lettings agency Livnlet has told the Advertising Standards Authority it is removing four testimonials from its website after a complaint...

A review website called Marks Out Of Tenancy relaunches next month to provide what its creator calls a “trusted platform on...

A property management service claims there has been an “explosion” in the number of short lets undertaken through Airbnb and similar...

  The ESTAS Group, which runs the national customer feedback scheme and produces the largest annual awards event for the residential agency...

The key lies in improving your customer experience through technology For Agents, the tremendous growth in online estate agents highlights a strong...

Despite typically having to pay for the privilege of having a background check conducted on themselves, most renters don’t perform the...

It is safe to say that in the cyber world of today, a reviewing culture has been born. We have review...

As agents, you know that there is so much more to the home-buying process than simply choosing a perfect home, but...

Agency review site raterAgent has teamed up with lettings industry supplier Fixflo to launch a letting agent of the month award.  Any...

Over 7,000 responses have been received in the second round of consultation over the Scottish Government’s proposals for private rental sector...

The rising phenomenon of agent-rating and review websites is a topic that seems to have caused considerable division and controversy among...

Belvoir has launched a new apprenticeship scheme for would-be letting agents.  Working alongside qualifications consultancy LMPQ, Belvoir will be offering talented young...