"Did you know that you can call our emergency help line 24/7 365 days of the year"
29 April 2015 3769 Views
Roy Fuller, owner at Everything Lettings’, says: did you know that you can call our emergency help line 24/7 365 days of the year and someone will be on hand to deal with emergency property maintenance issues.
If you didn’t, then please read on as for nearly 3 years now we have been on hand to complete over 5600 emergency maintenance jobs for our clients, with a further 9000 calls taken that have either been dealt with by providing emergency assistance over the phone or the details of the call being made available for our clients at the start of the following working day.
There's no way of telling how many calls we may take at any one time, but our clients do know that having someone on hand to take these calls has proven invaluable for them and saved Landlords thousands of pounds.
From our experiences, one things that was very clear form the last 3 years was the need to have a product that could not only provide emergency cover for Landlords properties, but could safeguard against unexpected costs and also meet legal requirements for the letting of properties. Being an innovative company we launched a product called a “Landlord pack”
An Everything Lettings Landlord pack comes with 12 months emergency assists, a gas safety certificate and a yearly service of the boiler. We would therefore like to think, after nearly 3 years we have covered all the eventualities for emergencies, and made sure the legal requirements are covered each and every year the pack is in place.
In the event of an emergency, the most important thing is to act fast and efficiently. Therefore, our call handlers in the first instance will advise tenants on what action to take to protect themselves and the home, we can then send an approved engineer to visit the home and complete a repair with the cost of providing assistance included up to the claim limit within the pack, including the call out charges, parts and vat.
We have not set a limit on the number of claims over the 12 month period, as you never know when an emergency situation may happen, therefore you have peace of mind that in the event of a genuine emergency situation your properties will have cover.
Contractors used are approved and vetted contractors, we know all is not what it seems in the world of maintenance and we need to work hard to get quality and consistency. We also know that some Landlords like to use contractors they trust and have used for many years, that really is not an issue and we can accommodate these within the cover as well.
It will not cost you anything to find out how our Landlord packs can work for your Landlords and your business, so why not speak to us now you know what we can do.
Everything Lettings - Tel 0844 272 2442 Roy Fuller Mobile -07970 840561
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