LAT publishers to sponsor ESTAs again

Angels Media, publishers of Letting Agent Today and Estate Agent Today, have been announced as media partner for next year’s ESTAs.

This year was a huge success for the awards scheme in its tenth year.

The ESTAs is a national award scheme which recognises the best agents in the residential industry based on what the public think – the ESTAs research is conducted through home buyers, sellers and landlords around the UK.
 
Agents who sign up for the ESTAs are rated on the quality of customer service they provide to their clients, and are also given confidential and valuable feedback as part of the scheme.
 
Angels Media, which also has a marketing business specialising in the industry, will also be the exclusive sponsor of the 2014 Supplier of the Year category. 

Nat Daniels, CEO of Angels said: “We are delighted to become an ESTAs partner. We also take our own customer service very seriously because we know our clients have choices.”

Simon Brown, managing director of the ESTAs, said: “We are delighted to have Angels Media on board as one of our partners for 2014. 

“Our partners are not just sponsors providing financial support, but believe in our philosophy that the best way to judge the performance of agents is to ask the people who have experienced their services – the customers. 

“They too strive to provide the best possible service to their client base and continually improve the range of services they offer the industry. I would like to personally thank them for their support.”
 
The ESTAs take place each April and are hosted by Phil Spencer, who said: “I think it says a great deal about a company that is prepared to stand up and announce to customers and competitors that they believe in providing the best possible service and they’re happy to prove it. 

“These awards help agencies to focus on customer service levels and that’s why so many sign up each year.
 
“Taking part in the ESTAs sets agents apart from their competitors. It sends a clear message that they are passionate about customer service, prepared to go that extra mile for their clients and keen to listen to feedback.”