Letting agent uses mobile app to save 150 hours of staff time

A lettings agency has claimed it is saving 150 hours of staff time a month by switching to a mobile app which allows their maintenance staff to scrap paperwork and record all job details – including ‘before’ and ‘after’ photos – on their mobile phones.
 
Nottingham-based Walton & Allen has introduced a pay-as-you-go app called MyMobileWorkers.

The new system means that workers carrying out repairs and maintenance jobs on apartment blocks no longer need to record any information on paper and instead input it on the app.
 
Mark Batty, senior director of Walton & Allen, said: “Workers receive instruction on mobile handsets of works for the day and log information such as which jobs were completed and when, and record which materials were used and any further materials required.
 
“They also get customers to sign off the job and fill in whether it was to their satisfaction. The app also allows the workers to take photographs to record information such as a completed repair and carry out vehicle safety checks before setting off on a journey.
 
“MyMobileWorkers is revolutionising the way we work and enables us to work more efficiently and in a more environmentally friendly way.”
 
The app allows a workforce to accurately log any kind of job information on a 25p a job basis. So far, it has been adopted by a variety of organisations across the UK including those specialising in logistics, warehousing, social housing maintenance, food waste recycling and highway maintenance – but not, until recently, a property agent.
 
Graham Whistance, founder of MyMobileWorkers, said: “It was clear the previous system at Walton & Allen was outdated and becoming a financial burden, and the app was the ideal solution to tackle this.”
 
“It’s easy to use so it is not at all disruptive to implement. We worked closely with the team to ensure they were confident with the system once it was up and running.”

For more information, including free trials, go to: http://www.mymobileworkers.com