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The government has revised its guidelines for its new mediation scheme, which it says will avoid some possessions now that the eviction ban has finally been lifted.
The mediation system is free to use for landlords or their agents, and tenants, and will involve as a third party an independent trained neutral mediator to help identify issues and work to resolve them.
The Ministry of Housing, Communities and Local Government says this scheme may be quicker than a full court hearing - remote mediation is likely to happen within 10 days of referral.
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