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Trading Standards links with Rightmove for CPR training for agents

Rightmove has teamed up with the National Trading Standards Estate and Letting Agency Team to create a new course on compliance with the Consumer Protection from Unfair Trading Regulations, better known as CPRs.

The course has been created with NTSELAT to make sure agents have all the information they need to feel confident in complying with the CPRs.

Emma Cooke, NTSELAT’s policy and information manager, and NTSELAT operations manager Alison Farrar will lead the course, which breaks down what the CPRs are, how they are enforced, and goes through each aspect of the CPRs in a series of short videos for agents.


A section on complying with Material Information Part A is included, and the course will be updated with Parts B and C as soon as they’re announced.

Agents can begin the course and contribute towards their continuing professional development hours here.

Jason Charles, head of education at Rightmove says: “Agents tell us that their teams keeping on top of fast-moving legislation changes and new guidance can be challenging. We wanted to make it easier for agents to access a course to help them feel confident complying with the CPRs, in a way that fits around their busy schedules.

“We’re proud to have delivered so much free training to agents this year, helping agents to keep up with their CPD hours, and we will continue to provide leading resources and education to help agents succeed.”


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