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‘Super Office’ created by long-standing city lettings agency

A long-established agency has created what it calls a “super office” in its city.

John Payne Estate Agents, which has been active in Coventry for around 100 years, has moved into a city centre location following a significant six figure investment.

The new office brings together all of the agency’s services - lettings, sales, new homes, and valuations - into one Grade II listed building dating back to the 19th century.

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Owner John Payne says: “Our former office wasn’t really working for us – it was just too small for us to expand and prevented staff from our different services collaborating effectively.

“We wanted a ‘super-office’ where all of our teams could be based at the same time, as it helps us better deliver the multi-disciplinary service we offer to our clients. Many agents are already doing this as customers are now preferring a ‘one-stop-shop’ style of service.

“Since moving in, we’ve already been reaping the benefits with significantly increased footfall and a much nicer backdrop for our staff to enjoy.

“We’re aiming to hire six or seven new members of staff to fill the new space, and we hope this move will be the start of an exciting new chapter for the business.”

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