By using this website, you agree to our use of cookies to enhance your experience.
Graham Awards


Crooked agents and landlords steal nearly £850,000 - and counting

A lettings agency chief who monitors legal action against rogue agencies and landlords says almost £850,000 of deposits have been stolen so far this year.

Renting reformer and zero deposit advocate Ajay Jagota says that by the end of the third quarter of 2017 thefts totalled £847,227 – an average of £44,591 per conviction.

At least 24 rogue letting agents and buy to let landlords have been convicted of offences relating to the theft of deposits in 2017, an average of more than two a month.


Research from Jagota’s deposit replacement insurance firm Dlighted last year showed £1,018,100 of deposits were stolen in 2016 with at least one landlord or agent convicted every single month. Jagota says 2017’s figures remain on course to exceed this figure.

“Not only do deposits drive up the cost of renting - hurting landlords as much as anyone by making it harder to find tenants while providing feeble protection against unpaid rent or property damage – they make criminal behaviour easy” insists Jagota.

“They hurt letting agents too, leaving them vulnerable to the huge reputational damage of convictions like this or exposing them to potentially bankrupting losses and costs. As I’ve said time and time again, the very worst part of this is that these figures don’t even start to show the true scale of deposits being misused, misplaced. misappropriated or plainly and simply stolen” he adds.

He maintains that “zero deposit means zero risk”.

  • icon

    please confirm the source of the information so that we can take a look


    Hello Tracey, all information is publically available as it comes from news reports in places like LAT and elsewhere.
    If you'd like to see our workings please send an email to info@dlighted.co.uk and we'll be happy to send them through.

  • Alistair Oswin

    Hurting Agents and making them vulnerable?????

    It's the agent/landlords decision to steal the deposit, nobody is holding a gun to their heads! What a load of rubbish. We all know whats morally right and wrong. If you want to damage your reputation and risk a prison sentence then that's your decision!

    Zero Deposit means big risk!


    The reputational damage extends to the sector as public will, and do, tar everyone with the same brush.

    Insurance cover totalling £632,185 for Rent, Damage and Legals
    http://www.dlighted.co.uk/lettingestate-agent/ is better than the current cash alternative soon to be capped at 4 weeks, and eradicates cash from the process.

  • Matt Williams

    Taking deposits does not make it harder to find good tenants. Taking deposits does not hurt Letting Agents. Zero deposit does not mean zero risk. Another-non story about deposits.


Please login to comment

MovePal MovePal MovePal
sign up