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Graham Awards


Agency training success for five staff with four more to come

A north of England lettings agency has successfully qualified five members of its staff through The Able Agent training programme.

The agency - Walton Robinson - has a longstanding relationship with Able Agent supremo Charlotte Jeffrey Campbell, and has previously worked with her to put colleagues through ARLA qualifications.

The programme offers a Level 3 Certificate in Property Advice and Practice and is designed to enhance sales, lettings and property management skills, as well as ensuring knowledge of property law and compliance.


Recent CePAP graduate and Property Management Manager, Gareth Thompson, says: “The course has given me greater confidence in my knowledge of the property industry and reinforced a lot of skills.

“The fact that myself and four other colleagues have completed this training reinforces our dedication as a company, and I’d like to think people will have a greater confidence in us as a result.”

The CePAP training provides a practical, user-friendly method of learning that allows participants to develop their skills and improve confidence across all areas of the business, from sales and investment to lettings and compliance.

Jeffrey-Campbell adds: “I have worked with Walton Robinson for over 10 years and have seen the company continually grow and expand.

“This is, without doubt, down to the management team’s desire to train and develop their staff even when times are really busy, and we are proud to support the team in their desire to gain nationally recognised qualifications.”


The agency is also currently training a further four members of staff, working towards the CePAP qualification.

General manager Amy Gibson comments: ‘’When approaching employees with the opportunity to complete a CePAP qualification I was really pleased with the enthusiasm and willingness to get involved. Whilst training sessions are available during office hours for those taking part, additional time and effort is required outside of office hours in order to gain the award.

“I am incredibly proud of the five team members who passed the exam and, there is a sense of huge achievement amongst them, this is really encouraging for other employees to see.”


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