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Lettings firm hit with fine for failing to complete essential repair work

A property management company with a portfolio of over 130 properties in the Telford area has been fined £5,100 for failing to complete essential works at a privately rented home.

Maybach Lettings Ltd failed to obtain a damp survey report at the property managed by them as part of work needed to address excess cold and also ignored a number of requests to do so by Telford & Wrekin council. 

At a visit to the property in Telford in October 2020, environmental health officers found that the living room window would not close due to a faulty handle. They also discovered cracked, single-glazed, corroded and poorly maintained windows on the ground floor of the property, warped plaster board in the kitchen and dining room ceilings, perished plaster in the bathroom and evidence of rising dampness and other defects. 


In November 2020, the company was served with an improvement notice which required repairs and works to be carried out at the property and a damp survey report to be obtained.

However, despite assurances that the works would be carried out, further inspections by housing officers in March and September 2021 found the requests had been ignored.  

Sentencing the company, District Judge Strongman stated that there had been‘a deliberate and flagrant breach of the notice.’

Maybach Lettings Ltd was fined a total of £5,100 and ordered to pay Telford & Wrekin Council’s full costs of £4,254.32 and a victim surcharge of £190. 

A council spokesperson says: “As a council which is on your side, we are committed to ensuring that our tenants live in a safe and comfortable environment and that landlords and property management firms maintain properties to a high standard.

“We want to work closely with landlords and property firms as much as we can but this case clearly demonstrates we will not tolerate requests being ignored and surveys and essential maintenance work not being completed.”

  • icon

    Ignoring an improvement notice is just plain stupidity.


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