Archive

Propertymark has made an uncharacteristically strong attack on the campaigning charity Shelter for its portrayal of letting agents. Ahead of yesterday’s Queen’s...

PRS, one of the two official redress services for the lettings and sales agency sectors, says it’s seen an increase in...

A new and huge private rental licensing scheme has launched in County Durham. A total of at least 29,000 properties, or 42...

ARLA Propertymark has hit back in this week’s debate on the quality of private rental property, following sharp criticism in a...

An activist group in London has launched a scathing attack on councils which it claims have been ineffective in regulating rogue...

The activist group Acorn is lobbying a local council to deny people the right to buy a second home or let...

An online lettings agency says two thirds of landlords and tenants have ‘issues’ with their agents - and substantial numbers claim...

A large majority of private renters are happy with their properties, status and their landlords according to a new survey. A report...

A lettings firm specialising in holiday properties is reported to have disappeared with all items taken from its office and calls...

A lettings agent who also acts on behalf of tenants against landlords and agents claims to have received 1,000 enquiries from...

A controversial reform programme for the private rental sector in Wales is to go ahead from July 15 this year -...

For landlords, finding a tenant for a property can be challenging. Today, people expect modern, high quality, clean appliances as standard...

PropTech platform Plentific has snapped up husband-and-wife lettings software company TouchRight Software.  Over 500 clients across the UK use TouchRight, to create...

A lettings agency’s new website claims to offer increased support to landlords, tenants, and investors, “while cutting through the noise of...

ARLA Propertymark has launched a radical programme of reform for the private rental sector - getting in before the government’s own...

Tell us about your role. I am the Customer Service Technology Group Manager at BSH (group brands include Bosch, NEFF and Siemens)...

Why CRMs should not be relied upon for contract creation and management. Customer relationship management platforms (CRMs) are useful tools that...

Home appliances are often an area that can be overlooked when it comes to finalising kitchen designs, but having quality machines...

A high profile and respected lettings sector legal expert is inviting questions from agents at a webinar next week - and he’ll...

Rik Smith, Head of Tenant Services at Goodlord, outlines in this tips piece how agents can support tenants with rising energy...

There’s been a sharp reduction in average void periods this year - a sign of how strong the rental market has...

A property app firm, which describes itself as a second-generation digital property management service, is aiming to raise a ‘significant six figure...

It’s an exciting time when prospective tenants show an interest in your listed property. However, it's important not to let that...

A lettings agent has taken the unorthodox approach of advising tenants to take their landlords to court in a bid to...

The UK’s largest ever additional licensing scheme for HMOs has come into effect over the long weekend.  Westminster council’s scheme will focus...

Plentific - the PropTech firm that offers block management agents and Build To Rent operators a cloud-based maintenance platform - has...

One of the largest new additional licensing schemes for HMOs anywhere in the country is set to come into force in...

A lettings agent who has made a series of outbursts against landlords and councils, has now turned his anger on proposed...

Fixflo has announced a new integration partnership with resident engagement and building management software provider Spike Global. Fixflo manages about 1.2m units...

Through our FREE online deposit dispute webinars, we’ve trained thousands of landlords and letting agents about how the dispute resolution process...

The government has updated its guidance for agents, landlords and tenants to explain the possession action process in the county courts...

A controversial lettings agent who has set up a business to sell rental insurance has accused landlords of not taking their...

A lettings agency has apologised after a campaign by activists about the condition of a rental property it manages. Protesters outside the...

A new maintenance management app connecting agents and their tenants allows the tracking of repairs. Refectio compiles tenants’ faults onto a dashboard,...

ARLA Propertymark says a new government online checker to help private tenants establish what repairs they may be entitled to should...

The government has launched an online checker in a bid to avoid disputes between landlords and tenants over the entitlement for...

Fixflo has pledged that it’s business as usual for its lettings agency clients, after news broke that it was to be...

Fixflo, the well known provider of property repairs and maintenance software across the lettings sector, has been acquired by a European...

Landlords spend an estimated £839m each year upgrading newly purchased rental property before letting it out to tenants, helping to drive-up...

With winter gone and spring now in full bloom, there’s no better time to inspect your property to check for damage...

Councils are failing to protect tenants in three out of four cases where they discover rental homes are unsafe, according to...

Prominent industry software supplier Reapit and specialist repairs and maintenance service Fixflo have announced a new integration.  This allows Fixflo’s software and...

The managing director of Fixflo, Rajeev Nayyar, says the pandemic has changed the context in which agents should view tenants’ complaints. In...

A lettings agent in Slough, called Saville Park Ltd, has been excluded from The Property Ombudsman for failing to pay an outstanding award of £300.  TPO received a complaint from tenants...

The Ministry of Housing, Communities and Local Government has issued updated guidance to include the recent extension of the bailiff enforcement...

Changes to electrical safety standards rules applying to existing tenancies came into force at the start of the Easter break and...

FirstPort, the residential property services provider, has teamed up with The Turing Trust to help equip a new computer lab at...

The private rental sector has new electricity regulations taking effect next week, putting the emphasis on agents and landlords. The Electrical Safety...

An inventory supplier to the lettings industry is advising agents to make sure they spot early signs of pet damage in...

The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...

For most letting agents the last year has been a challenging one which has focused attention on dealing with the immediate,...

Letting agents should stand proud of their record helping both landlords and tenants, especially in these more difficult times. That’s the view...

Movinghub UK has announced its latest integration with Reapit. Movinghub allows agents to assist tenants and other home movers to organise services...

Just over half the claims made by landlords against tenancy deposits in 2020 cited a need to clean or make repairs...

New and tougher Coronavirus restrictions have been announced in Scotland with decisions on England’s new controls expected to be revealed today or...

The PropTech platform Plentific has acquired X-Tag, formerly known as Gas Tag. X Tag works with over 50 lettings agencies, property managers, councils and...

A lockdown emergency webinar is to be held tomorrow to help letting agents get the regulatory and restriction lowdown on how...

The announcement of the Renters’ Reform Bill in the Queen’s speech last December caused a collective groan across the country from...

I was asked recently, how can an agent generate more landlord leads? Well that got me thinking, firstly, we have to...

2020 has been a testing year right from the start. With Storms Ciara and Dennis causing £184m+ worth of damage to...

The Welsh government has given details of the rentals and sales house moving process during the 16 day lockdown beginning 6pm on Friday...

Letting agents and landlords in Wales can now direct struggling tenants to a new independent advice service. The Private Rented Sector Helpline...

Three agents have been expelled by The Property Ombudsman for failing to pay compensation awards.  In the case of Foremost Lettings Ltd...

A local authority has set up what it calls The Private Sector Landlord service to try to harness some private property...

There’s been another increase in the proportion of private tenants saying they are satisfied with their housing according to data published...

While England’s housing market is almost fully operational, within social distancing guidelines, there are still some restrictions in Wales. Now the Welsh...

The militantly pro-tenant Generation Rent group says it’s working with local councils to have a new “tenants’ charter” introduced. The new director...

Propertymark has created a 29-point checklist in line with the Government’s current property industry guidance, most recently updated on May 13.  Propertymark...

Repairs and maintenance management software provider Fixflo is hosting a webinar later this week to debate how letting agents can find...

Tenants’ safety should be letting agents’ first priority in the new era of activity during the Coronavirus pandemic. In a new document...

Nearly half of households in the private rental sector have regrets about their home according to a survey by the HomeOwners...

A new automated lettings platform is launching next week and promising to ensure agents and buy to let investors stay compliant. PlanetRent...

Hello and welcome to Conquering Corona, our bid to help agents through the crisis. If you have appropriate advice to share with...

All court possession orders are being suspended from today as part of the changes to the private rental sector to cope...

The landlords’ newly-merged trade body has renewed its call for the government to do more to help the private rental sector...

The government has yet to give explicit guidance relating to private rental maintenance, but new advice this morning appears to shed...

A landlord in one of the most scenic parts of Devon had been served with a £18,000 civil penalty because he...

There’s a heightened risk of voids in the New Year period and agents and landlords should prepare: that’s the warning from...

A short lets firm that describes itself as an “Airbnb management service” is launching an advertising campaign to woo landlords away...

A new PropTech app-based service claiming to reduce paperwork in property management is rolling out in London and the south east. Herddle...

A leading agent is the latest industry figure to speak out against rent controls, which continue to be advocated by Labour...

A north of England letting agent who conned home owners out of thousands of pounds has been ordered to pay it back...

Citizens Advice wants the next government to radically alter the private rental sector in favour of tenants.  The charity’s 2019 election manifesto,...

Lettings agents who diversify to offer tenant liability insurance not only broaden their own business but also increase peace of mind...

An insurance firm has broken down the causes of major problems for buy to let landlords and tenants - and, perhaps...

Consumer charity Citizens’ Advice says government proposals to reform or possibly scrap S21 eviction rights do not go far enough.  The group...

A senior Labour housing spokesman is urging the government to press on with plans to outlaw the use of Section 21...

A new ethical letting agency has launched in partnership with a housing association and is promoting its low fee structure. Home Makers,...

One of the UK’s highest profile lettings agencies - Countrywide band Beresford Adams - has been fined £22,500 for health and...

It’s that time of year again when pencil cases are fully stocked and the smell of dusty books opening fills the...

Online rental services platform Howsy - which last week revealed £5m new investment from backers - has acquired online lettings agency...

A respected transfer agent who has been selling lettings businesses for 25 years has issued a warning that tenant-find let-only portfolios...

Property management platform Howsy has revealed new funding to the tune of £5m - and it now claims to be one...

Fixflo is launching its sixth annual Lettings Report for lettings professionals  The survey gauges the opinions of lettings professionals around the UK...

A new property court similar to the Scottish system should be established in England and Wales to deal with the proposed...

The housing association Cadwyn is calling for private sector landlords with properties in Cardiff to lease their houses to those on...

Buy to let investors in the UK are spending nearly £4.7 billion a year on their rental properties, an average of...

The Welsh Government has started a formal consultation on proposals that include extending the minimum notice period applicable to a section...

Junior housing minister Heather Wheeler MP has written to Hull City Council to express her concerns about the authority's controversial accreditation...

An activists’s group which in the past has held protests immediately outside letting agents’ offices is appealing for £10,000 to develop...

A London council has successfully prosecuted a so-called “dodgy operator” landlord for failing to comply with fire safety regulations and carry...

A prominent consumer group claims that one in 10 tenants currently renting say they have at some point been evicted “for...

The online property management platform Howsy, formerly known as NoAgent, has launched a new package for landlords. The platform says Howsy Protect...

A new study claims one in three Britons would be happy renting for the rest of their lives - but the...

More than a third of landlords are looking to cut their annual spending - and many of them are considering ending...

London-focussed lettings agency ludlowthompson says buy to let landlords across the country claimed a record £17.7 billion in tax relief last...

Disrepair in communal areas of private blocks is to be tackled in a new series of seminars for letting agents and...

Some 79 per cent of landlords are only servicing the interest on their mortgages, not paying down their loans, according to...

Two thirds of local authorities in England and Wales brought no prosecutions against private landlords in 2017/18 according to research by the...

A buy to let investor has been forced to close down two rat infested homes he owns in Rotherham after they...

One of Britain's highest profile landlords is to be sentenced on December 11 - and she must show the court details of...

An online toolkit for tenants on how to best navigate the rental system has been launched by Shelter Scotland with funding...

A council in the north of England has issued its first-ever Civil Penalty Notice on a landlord - and it involved...

A new partnership between AXA Partners and repairs reporting service Fixflo is being piloted in Manchester ahead of what may be...

PropTech repairs service Fixflo has published its latest annual report on the industry, based on information from over 400 lettings professionals...

Some 1.5m tenants could be at risk of losing their deposits, claims a campaigner for insurance-based alternatives to deposits. Ajay Jagota, head...

The head of a lettings agency has refused to sign a pledge document put to him by a protest group - and...

An overcrowded property let by an unlicensed company with inadequate fire precautions and unheated rooms has led to a £46,620 fine...

One in nine landlords now check prospective tenants’ social media accounts to try to assess how they may behave as renters,...

Student landlords and letting agents are being warned by the Master Locksmiths Association (MLA) to tighten up security in their properties...

Newspapers in Kent are reporting that controversial buy to let multi-millionaire Fergus Wilson has evicted four single mothers from his properties...

A letting agent responsible for a property in Huddersfield which caught fire and killed two young boys has been jailed for...

Fixflo is launching its fifth annual Rental Repairs Survey for lettings professionals  The survey, supported by ARLA Propertymark, gauges the opinions of...

A large majority of private sector tenants, 84 per cent, are satisfied with their housing according to the English Housing Survey...

A consumer group which conducted 30 undercover viewings in five different UK cities claims letting agents are showing potential tenants around...

A survey suggests that 40 per cent of tenants have ‘issues’ with their agents or landlords and when they check out...

Repair and maintenance management software firm Fixflo and emergency contractor supplier AXA Partners are rolling out a pilot scheme for lettings...

The National Federation of Builders is linking up with a lettings trade body to make it easier for reputable craftspeople to...

The Citizens Advice consumer charity claims that 28 per cent of private tenants who have experienced problems while renting have not...

A property management company which ignored a series of housing safety regulations and flouted laws designed to protect tenants’ rights has...

The government has this morning - Easter Sunday - announced a crackdown on rogue letting agents in the shape of a...

PropTech repairs company Fixflo has appointed digital guru Michael Murphy as non-executive chairman. Murphy has previously worked in high-growth and digital subscription...

A London council has been the first in the country to use the Proceeds of Crime Act for a breach in...

Student accommodation specialist Unite is launching a new service, called Conker, which aims to replace deposits with insurance schemes for students...

The UK’s army of buy to let landlords will still benefit from £16.7 billion worth of tax relief even after the...

You have only until 11.45pm tonight to have your say on government proposals to clamp down on letting and managing agents...

A prominent PropTech company chief has repeated his claim that old-fashioned methods of business administration could be prohibiting letting agents from...

A leading legal expert specialising in the private rental market says the sector should set up basic procedures to protect against...

The Law Society Gazette has given more details of a Parliamentary Bill in preparation to give more powers to tenants to...

Online lettings agency Upad says landlords are concerned that insurance-based alternatives to traditional deposit schemes may not cover them for repairs...

The Conservatives have used their annual conference in Manchester to unveil a raft of new controls and regulations applying to the...

A Scarborough buy to let investor has been found guilty of two offences under the Housing Act 2004 for non-compliance with...

Repairs software provider Fixflo has issued its annual state-of-the-lettings-industry report - with fees the biggest concern to letting agents.   Some 42 per...

New figures assembled by the Nationwide reveal precisely how much, on average, it costs to operate a privately rented property.    The numbers...

A leading trade body says a cap on damage deposits paid by tenants - as proposed by the government - could...

A London council is using dawn raids in its clampdown on illegal subletting and on so-called ‘beds in sheds’ where tenants...

Repairs service provider Fixflo is this week opening its annual call for comments from letting agents on repairs and maintenance issues.   Although...

With a host of changing regulations hitting the private rental sector, some landlords may be put off using letting agents, but...

Labour MP Karen Buck is to reintroduce her Private Members Bill into Parliament today - and if it is passed, she...

One of Countrywide’s high-end brands, Hamptons International, is launching its first app to give landlords and tenants “a single integrated point...

Private renters aren’t pressing agents and landlords to carry out repairs to their home over fears they’ll be evicted, claims Citizens...

The Residential Landlords Association is urging checks on white goods in privately rented homes following the Grenfell Tower tragedy.    The association is...

The consumer group Citizens Advice says it welcomes the Queen’s Speech confirmation of the upcoming ban on letting agents’ fees levied...

A PropTech company claims its new software platform will make it easier for letting agents and property managers to co-ordinate maintenance...

Property repair reporting platform Fixflo is partnering with PayProp, an online payments system, to improve the offer to agents.    The link means...

Two lettings agencies have been expelled from The Property Ombudsman redress scheme.   As we reported when the story broke yesterday afternoon, one...

Two lettings agencies have this afternoon been expelled from The Property Ombudsman redress scheme. In one case, TPO expelled Lettings Solutions Ltd...

Landlords are increasingly looking to reduce the fees they pay to letting agents due to industry tax changes and increasing management...

A man who rented out rooms above a town centre bar has been banned from being a buy to let landlord...

The Association of Independent Inventory Clerks is advising letting agents and landlords to be wary of any tenant seeking to ‘game’...

Just over a quarter of all tenants across private and public housing would not say if they had caused significant damage...

A property company owner who waged a campaign of harassment and intimidation against a young mother he wanted to illegally evict...

A Conservative MP has launched a scathing attack on some landlords in his own constituency following a local council initiative to...

Smart repair reporting software Fixflo is teaming up with Qube Global Software to allow letting agents and property managers to handle...

A rogue landlord found guilty of waging a campaign of harassment and intimidation against a young mother he wanted to illegally...

A total of 17 letting agencies have signed up to a rental charter set up by a Labour MP.   Alan Whitehead, Labour...

As Britain faces sub-zero temperatures from today, commercial insurer NFU Mutual is advising property managers and landlords to prepare their property...

Almost one in four landlords say delays by tenants informing them about maintenance issues in their homes have resulted in more...

The Advertising Standards Authority has received a complaint about a claim which was on an online letting agency’s website suggesting it...

The Property Ombudsman has issued new guidance concerning obtaining express consent from a tenant before accessing a property. The change comes as a...

A landlord has been ordered to pay more than £4,200 in fines and costs for not having a licence for his...

Age UK says the number of older people renting in the private sector is set to soar in the near future...

The Property Ombudsman scheme’s annual report, just released, reveals that there has been a dramatic 32 per cent surge in the...

On Friday afternoon Letting Agent Today broke the news of four letting agencies being expelled by The Property Ombudsman - and...

One of Britain's best-known landlords, Fergus Wilson, has launched an appeal after losing a case regarding a damp property. The tenants, Attila...

Repair reporting platform Fixflo has integrated with inventory firm No Letting Go's letting agent reporting software Kaptur. The integration means Kaptur will now...

A letting agency and one of its landlords have been fined over £20,000 and given criminal records for failing to licence...

A minority of agents remain unaware of their duties when it comes to tenant repairs requests, something which could invalidate landlords'...

The newly-elected mayor of Bristol and the city’s council have endorsed a so-called ethical lettings charter created by a group known...

A fundamental part of any tenancy agreement is the tenant’s obligation to pay rent to live in the  property. In return,...

When renting out a property, most landlords choose to take a deposit from their tenant prior to the tenancy starting. The...

The latest annual letting agency survey has been launched by Fixflo, with the support of the Association of Residential Letting Agents. Last...

Letting agencies Your Move and Reeds Rains claim rents have started to drop in many areas following the arrival of a...

Highly publicised stories of property damage allegedly caused by short-let tenants using Airbnb and similar online platforms highlights the advantages of...

An ‘ethical lettings charter’ set up over a year ago by a pressure group for improved private rental sector housing has...

A community group that has in the past staged protests at letting agents’ offices in Bristol has now organised a petition...

Countrywide is to lead a group including Connells and Zoopla in a partnership with the proptech company Fixflo, currently best known...

Today is the last chance for Letting Agent Today readers to have their concerns about proposed stamp duty increases and recent...

A Conservative peer and former shadow chief secretary to the Treasury has become the first senior Tory to speak out against...

A legal opinion is expected in the next few days as the legal challenge to George Osborne’s buy to let tax...

Letting Agent Today readers are being given the rare opportunity to have their concerns about proposed stamp duty increases and recent...

Almost half of landlords are set to increase their rents in 2016 in a bid to counteract tax changes and higher...

Tenants could be trying to avoid eviction by damaging property and abusing the new legal system designed to ban revenge evictions,...

Another survey suggests that approaching 50 per cent of tenants experience unreasonable delays in getting repair work done - and one...

The Association of Residential Letting Agents and repairs software company Fixflo have released a guidance on timelines to help agents handle...

Repairs software provider Fixflo - which last week entered into a partnership with The Property Ombudsman scheme and The Deposit Protection...

Research shows that landlords are scaling-back repairs over the winter in order to optimise finances when a new wear and tear tax...

The Property Ombudsman scheme and The Deposit Protection Service are entering into a partnership with software specialist Fixflo to create a...

Stephen Moss, CEO of based Pring.co.uk the UK’s leading property investment search engine, takes a look at the impact of ‘Corbynmania’...

Labour MP Karen Buck want private tenants to be able to sue their landlords if they rent in what are considered...

Some 88 per cent of tenants say they are unaware of the new law introduced this week intended to protect them...

Property repair software company Fixflo has issued last-minute guidance for agents and landlords regarding the Section 21 changes which come into...

A landlord who rented out a property with no hot water and poor heating, leading to a council having to rehouse...

Who are you? I’m the managing director of Fixflo and before starting Fixflo I worked as a property lawyer in London and...

A firm behind a new rental repair management claims landlords no longer have to pay ”expensive property management fees to lettings...

A letting agency has been ordered to pay more than £12,000 in fines and court costs after being convicted of seven...

A property being let out in Lincolnshire produced an unexpected surprise for the agent and landlord handling a routine inspection -...

No one likes to be called and told, your boiler has broken down or a burst pipe has caused damage to...

A survey of 750 letting agency branches and 70,000 tenant requests suggests agents are improving their management of repairs. The survey -...

Student tenants risk losing thousands of pounds through items detailed in a property inventory going missing at the end of a...

Student tenants risk losing thousands of pounds through items detailed in a property inventory going missing at the end of a...

A landlord has been fined £1,000 after leaving his tenant without any hot water. Reading council received a report of a fault...

Recent weeks have seen changes made to the rules that govern responsibility for property repairs in the private rented sector. Section 11...

Prominent landlord Liz Hodgkinson has hit out at the allegedly-high fees of letting agents who offer full management services, claiming their...

It appears that the former presenters of BBC consumer programme Watchdog are amongst those participating in a class action against Foxtons...

A London estate agency has launched a management service for owners of vacant homes in the capital.  MyLondonHome, founded in 2002, says...

Foxtons could be facing a hefty legal bill after charging a landlord over £600 to change a light fitting. In 2013 London...

An insurance firm has reminded landlords that recent changes in legislation require them to be responsible for any repairs to the...

Some companies pride themselves on being able to accommodate customers of all kinds. “No job too big or too small,” they...

After celebrating its year anniversary this week, Boris Johnson’s London Rental Standard has been criticised for signing up only 12% of...

Online repair reporting system Fixflo has revealed that other than English, Polish is by far the most commonly used language by...

Like our: 24 Hour Emergency telephone answer service for your landlords and tenants. Letting agents and portfolio managers are increasingly being asked...

A group of renters who have formed the Acorn group in Bristol - which has already held protests against letting agents...

Landlords and letting agents are at risk of overestimating the profitability of Buy To Let investments by neglecting to take into...

We can guarantee both yours and your staff’s time will be stretched as soon as your offices open next Monday morning,...

The majority of private sector tenants who have rented a property in the past five years have failed to get their...