A lettings agency has been expelled from The Property Ombudsman scheme following itsfailure to pay £1,100 out of an adjudicated award...
Archive
![Complaints About Agents - huge rise in compensation](/upload/images/Shutterstock-only%20images/Rental%20Market/TenantDispute-400x310.png)
There’s been a large rise in complaints and a huge increase in compensation according to figures out today from the Property...
18 March 2024
From: Breaking News
![Agency failed to return vacant possession of rental property to landlord](/upload/images/Shutterstock-only%20images/Rental%20Market/ToLetBoard-400x310.png)
A London lettings agency has been expelled from The Property Ombudsman for not paying compensation to a landlord following a failure...
14 December 2023
From: Breaking News
![Rogue agency expelled from Ombudsman but still trading illegally](/upload/images/Shutterstock-only%20images/Property%20Market/PropertyNews-400x310.png)
A rogue lettings agency in London has been expelled from The Property Ombudsman scheme but is still thought to be trading. Hawks...
10 August 2023
From: Breaking News
![Kicked Out! Redress scheme expels five rogue agencies](/upload/images/Shutterstock-only%20images/Property%20Market/Franchise-400x310.png)
The Property Redress Scheme has released its latest list of expelled agents - mostly for rental misdemeanours and/or failure to pay...
24 July 2023
From: Breaking News
![Expelled! Rogue agents expelled from Property Redress Scheme](/upload/images/Shutterstock-only%20images/Rental%20Market/Banned_400x310.png)
The Property Redress Scheme, one of two government-approved redress services, has produced a list of recently-expelled agencies. All agencies must be a...
26 April 2023
From: Breaking News
![String of dodgy letting agents expelled by Ombudsman](/upload/images/Shutterstock-only%20images/Rental%20Market/Banned_400x310.png)
Several lettings agents have been expelled from The Property Ombudsman scheme; they are amongst eight named as having been kicked out...
06 April 2023
From: Breaking News
![Six agencies expelled by The Property Ombudsman](/upload/images/Shutterstock-only%20images/Rental%20Market/Banned_400x310.png)
It’s been revealed that agents have been kicked out of The Property Ombudsman in recent months for failing to pay compensatory...
27 January 2023
From: Breaking News
![Named, Shamed, Expelled - rogue agents thrown out by Ombudsman](/upload/images/Shutterstock-only%20images/Rental%20Market/Court-UK-400x310.png)
Five agencies have been expelled from The Property Ombudsman scheme - all for compliance failures. The first is Home Trader Properties, in...
04 October 2022
From: Breaking News
![Expelled by Ombudsman - rogue agents who refuse to pay compensation](/upload/images/Rental%20Market/CourtCase-400x310.png)
Two agencies have been expelled from The Property Ombudsman scheme for failing to pay compensation awards. Thamlet Estates, based in east London,...
20 January 2022
From: Breaking News
![Agency given penalty notices for operating illegally](/upload/images/Rental%20Market/Fined400x310.jpg)
A letting agency has been issued with penalty notices worth £3,000 for operating illegally. Back in 2014 it became a legal requirement...
03 December 2021
From: Breaking News
![Mystery agent refuses to pay £150,000 owed in guaranteed rent](/upload/images/Shutterstock-only%20images/Rental%20Market/LegalAction-400x310.png)
The Property Redress Scheme has expelled an agent operating a guaranteed rent scheme which failed to pay £150,000 to a former landlord client. The agent...
12 October 2021
From: Breaking News
![Expelled! Rogue letting agents kicked out by The Property Ombudsman](/upload/images/new-story-stock-images/CourtImage-400x310.jpg)
Six agencies have been expelled from The Property Ombudsman for failing to pay compensatory awards - five of them for offences...
11 October 2021
From: Breaking News
![Lettings agent jailed after £182,000 fraud](/upload/images/Housing%20Market%20%26%20Property%20Images/police-tape400x310.png)
A lettings agent has been jailed for three years for defrauding tenants and landlords out of more than £182,000. Lee Clarke, 42,...
20 September 2021
From: Breaking News
![Yet another agent ejected by Ombudsman may be trading illegally](/img/default/lat.png)
Another lettings agency has been expelled from The Property Ombudsman scheme for failing to pay an outstanding compensation award - but...
16 April 2021
From: Breaking News
![Rogue agency may be trading under new name via Facebook, says Ombudsman](/img/default/lat.png)
A lettings agency that failed to pay a compensation award ordered by The Property Ombudsman has been expelled from the scheme...
15 April 2021
From: Breaking News
![Client Money Protection bank deadline nears, agents warned](/img/default/lat.png)
Letting agents have only 10 days to open segregated client accounts or they could face being expelled by their client money...
22 March 2021
From: Breaking News
![Letting agent “illegally working” without redress scheme membership](/img/default/lat.png)
The Daily Mail says it has informed Trading Standards of a lettings agent which is claims is “illegally working” despite not...
17 February 2021
From: Breaking News
![Overwhelming number of agents pay TPO compensation awards](/img/default/lat.png)
An overwhelming 98 per cent of agents who are members of The Property Ombudsman scheme pay compensation when an investigation is...
01 December 2020
From: Breaking News
![Expelled! Agency kicked out of redress scheme for phishing](/img/default/lat.png)
North of England lettings agency Matthew & Evans Rentals has been kicked out of the Property Redress Scheme, one of the two...
28 September 2020
From: Breaking News
![Anti-agent group in anti-semitic row after social media message](/img/default/lat.png)
The renters’ group ACORN, which has held numerous protests at individual letting agents’ offices, has apologised after one of its local...
28 August 2020
From: Breaking News
![Expelled! Agents thrown out by Ombudsman over award payments](/img/default/lat.png)
Three agents have been expelled by The Property Ombudsman for failing to pay compensation awards. In the case of Foremost Lettings Ltd...
26 August 2020
From: Breaking News
![Six lettings agencies expelled from TPO for not paying awards](/img/default/lat.png)
The Property Ombudsman has announced the expulsion of eight agencies, all for contravening TPO codes of practice. Most of the expulsions were...
04 May 2020
From: Breaking News
![Five agents kicked out of Ombudsman scheme after disputes](/img/default/lat.png)
The Property Ombudsman has expelled five agencies, mostly for failures to honour awards: four of them are lettings operations and one...
21 February 2020
From: Breaking News
![Lettings agency boss jailed for £230,000 fraud scandal](/img/default/lat.png)
A Southampton lettings agency owner has been jailed after defrauding landlords and tenants out of £230,000. Andrew Whitehead has been jailed for...
19 December 2019
From: Breaking News
![Three rogue lettings agencies expelled by The Property Ombudsman](/img/default/lat.png)
Three lettings agencies have been expelled from TPO - in each case the agency failed to honour a payment as instructed...
13 December 2019
From: Breaking News
![Three rogue lettings agents expelled by The Property Ombudsman](/img/default/lat.png)
The Property Ombudsman has expelled three lettings agencies from its scheme because of unpaid awards to landlord clients. The first is Kingsman...
24 October 2019
From: Breaking News
![Rogue agents expelled by TPO for failing to pay compensation awards](/img/default/lat.png)
Two London agencies have been expelled from The Property Ombudsman scheme for failing to honour two compensation awards. The first is Chase...
19 September 2019
From: Breaking News
![ARLA wants agents and tenants to access rogue landlord database](/img/default/lat.png)
The Association of Residential Letting Agents wants agents and tenants to have access to the government’s high profile but so far...
09 September 2019
From: Breaking News
![Expelled! Six lettings agencies kicked out by Ombudsman](/img/default/lat.png)
The Property Ombudsman has announced a slew of expulsions after six agents failed to comply with redress rules. They failed to abide...
12 August 2019
From: Breaking News
![Expelled! Seven rogue letting agents kicked out of Ombudsman scheme](/img/default/lat.png)
Seven agencies have been expelled from membership of The Property Ombudsman after failing to pay compensation awards made by TPO. All are...
03 June 2019
From: Breaking News
![Redress scheme makes £25,000 award after “failings” by lettings agent](/img/default/lat.png)
The Property Redress Scheme, one of the two government-backed redress operators for the lettings and sales service, has outlined its work...
23 May 2019
From: Breaking News
![Expelled! Two agencies kicked out of TPO for failing to pay awards](/img/default/lat.png)
Two lettings agencies have been expelled from The Property Ombudsman scheme for failing to pay awards. One is OJ Residentials Limited trading...
05 November 2018
From: Breaking News
![More lettings agencies expelled by TPO for unpaid awards](/img/default/lat.png)
Two more lettings agencies have been expelled from The Property Ombudsman as a result of unpaid awards following disputes involving landlords...
21 September 2018
From: Breaking News
![Agency expelled by TPO after 100 complaints, owing £419k in awards](/img/default/lat.png)
An agency has been expelled from The Property Ombudsman after receiving over 100 separate complaints, and failing to pay over £419,000...
20 September 2018
From: Breaking News
![Kicked out: two lettings agencies expelled by The Property Ombudsman](/img/default/lat.png)
Two lettings agencies have been expelled from The Property Ombudsman scheme. The first is Bower & Bower (B&B), a sales and lettings...
22 June 2018
From: Breaking News
![Call for agents to use PropTech to help clean up their act](/img/default/lat.png)
A leading PropTech entrepreneur has renewed his call for letting agents to use more technology to clean up their act when...
05 June 2018
From: Breaking News
![Property Ombudsman expels lettings agencies over payments issues](/img/default/lat.png)
The Property Ombudsman has released details of two letting agencies expelled over financial issues, and the extension of an expulsion period...
26 March 2018
From: Breaking News
![Agencies expelled from Ombudsman scheme for non-payment of rents](/img/default/lat.png)
The Property Ombudsman scheme has today announced three expulsions of agencies as a result of non-payment of rent or awards. Firstly, a...
10 January 2018
From: Breaking News
![Agent expelled from RICS after £25,000 taken from clients' accounts](/img/default/lat.png)
The head of an estate and lettings agency has been expelled from the Royal Institution of Chartered Surveyors after admitting taking...
12 September 2017
From: Breaking News
![TPO extends rogue letting agency's ban by four years](/img/default/lat.png)
The Property Ombudsman scheme (TPO) has extended its expulsion of a letting agency by an additional four years. Premier Property Management, based...
05 September 2017
From: Breaking News
![TPO expels agency failing to honour compensation to landlord](/img/default/lat.png)
The Property Ombudsman has expelled a London lettings and estate agency after it failed to honour a compensation payment to a...
24 August 2017
From: Breaking News
![TPO expels two letting agencies after complex investigations](/img/default/lat.png)
Two lettings agencies have been expelled from The Property Ombudsman redress scheme. As we reported when the story broke yesterday afternoon, one...
18 May 2017
From: Breaking News
![Two letting agencies expelled from The Property Ombudsman redress scheme](/img/default/lat.png)
Two lettings agencies have this afternoon been expelled from The Property Ombudsman redress scheme. In one case, TPO expelled Lettings Solutions Ltd...
17 May 2017
From: Breaking News
![Agent must pay £5,000 'no redress' fine to local council](/img/default/lat.png)
The operator of a troubled letting agency in Huddersfield has had until this week to pay a £5,000 fixed penalty notice...
23 February 2017
From: Breaking News
![More details emerge of agents expelled by The Property Ombudsman](/img/default/lat.png)
On Friday afternoon Letting Agent Today broke the news of four letting agencies being expelled by The Property Ombudsman - and...
03 October 2016
From: Breaking News
![The Property Ombudsman expels four lettings and estate agencies](/img/default/lat.png)
Four separate estate and letting agencies have been expelled from membership of The Property Ombudsman and from registration for lettings redress...
30 September 2016
From: Breaking News
![Labour MP tells Commons letting agents are completely unregulated](/img/default/lat.png)
A Labour MP has told the House of Commons that letting agents are “completely unregulated” and that tenants are being “held...
09 June 2016
From: Breaking News
![TPO expels two letting agencies now banned from redress schemes](/img/default/lat.png)
As we reported yesterday, The Property Ombudsman has expelled two letting agencies and is warning consumers about the firms, which are...
05 May 2016
From: Breaking News
![Two agencies expelled from TPO and barred from other redress schemes](/img/default/lat.png)
Consumers are being warned by The Property Ombudsman redress scheme about the actions of two lettings agents based in Southampton. Both agencies,...
04 May 2016
From: Breaking News
![Property Ombudsman expels central London letting agency](/img/default/lat.png)
Bruten & Co Limited, a sales and lettings agent based in Notting Hill Gate, London, has been expelled from membership of...
03 September 2015
From: Breaking News
![Redress scheme expels letting agent for not paying compensation](/img/default/lat.png)
The Property Redress Scheme has expelled a letting agency following non-compliance with a redress decision. The complaint regarded a holding deposit. The...
11 August 2015
From: Breaking News
![Agent expelled by one redress scheme, suspended by another](/img/default/lat.png)
Allen & Crane Estates, a sales and lettings agent based in Burnham near Slough, has been expelled from membership of The...