Martyn Gerrard Accelerates Lettings and Cuts Cost with DocuSign

08 July 2015 5408 Views

Company’s Top Objectives

Established in 1964, Martyn Gerrard is an award-winning, family run agent, letting and selling property firm in North and North West London. With 10 offices, they have grown to become one of the largest, most successful and well respected independent estate agents in the area. Martyn Gerrard implemented DocuSign to accelerate the speed of letting, save money and enhance the client experience.

Challenge

Similar to most letting agents in the UK, Martyn Gerrard were experiencing difficulties tracking, signing and getting documentation returned, such as tenancy agreements and contracts. The turnaround time for these ranged from a few days to a couple of weeks, which slowed the process and could often lead to disgruntled landlords and tenants or the property being taken by another tenant.