ARLA's board has voted to accept that membership of the Property Redress Scheme meets ARLA's own consumer redress scheme requirements as part of its membership.
ARLA membership guidelines state that all ARLA Licenced agents, or those agents wishing to become ARLA Licensed, must belong to an independent redress scheme in order to be a member.
The PRS is one of three authorised redress schemes under the Department for Communities and Local Government, whose role it is to provide fair and reasonable resolutions to disputes between members of the public and property agents.
"It's great to see that the PRS has developed a healthy membership in such a short period of time" explains David Cox, ARLA managing director.
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Comments
Since PRS somehow received approval from DCLG (remarkable, given the obvious conflicts of interests with other parts of the HF 'empire' apart from the credentials of the provider) they wouldn't have had any choice would they