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Charity blasted for "irresponsible" claim about renters and arrears

A consumer charity has been blasted by a landlords' trade body for making “irresponsible” claims about tenants and the Coronavirus crisis.

Research out today by Citizens Advice suggesting that some 2.6m private renters have missed a rent payment, or expect to do so, owing to the virus. 

But the National Residential Landlords Association claims this figure is potentially a long way wide of the mark and irresponsible.


The NRLA accuses Citizens Advice of extrapolating this figure from just 25 renters who said in a survey that they were actually behind on their rent because of coronavirus, plus another 74 who say they expect to be behind. 

This comes from a generalised survey of just 2,016 adults across the whole of the UK.

The National Residential Landlords Association says that this small, generalised survey has produced different results from a recent, specialised survey of renters reported in The Guardian.

That survey showed that instead of 23 per cent of private renters not being able to pay the rent as suggested by Citizens Advice, only two per cent had missed a rent payment and 12 per cent were struggling to pay.

Further research by Hamptons International has found that 70 per cent of tenancies that were due to end in March were renewed. 

This was the highest level in any March since 2008 showing that the vast majority of landlords are supporting their tenants to feel secure in their properties during the coronavirus pandemic.

Chris Norris, policy director for the National Residential Landlords Association says: “Clearly there are many tenants facing difficult times as with all sections of the community, including landlords, but speculating about serious issues based on minimal data does nothing to support or help those in need.

“It is a crude simplification and potentially very misleading to extrapolate figures from such a small sample. Whilst the overwhelming majority of tenants are continuing to pay their rents in full and on time, we continue to call for greater support for those who are struggling to pay. 

“This should include ensuring benefits cover entirely the cost of people’s rents where they need it and scrapping the five week wait for the first payment of Universal Credit.”

  • Mark Wilson

    The more I read the more i think the NRLA has traits of the NRA National Rifle Association. They should dig up Charlton Heston as their spokesman. And, of course, don't believe any statistics 47.8% of them are made up.


    Care to expand? Extrapolating 2.6m from a sample size of 25 should be called out. CAB is unfit for purpose.


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