Boiler Upgrade Scheme - half of agents didn’t even know it existed

It’s been revealed that Propertymark contributed its thoughts to a Parliamentary committee which has slammed the failure of the government’s Boiler Upgrade Scheme. 

The House of Lords Built Environment Committee Inquiry into the scheme concluded that it is failing to deliver.

Since launching its inquiry in May 2022, the committee has found public awareness of low-carbon heating systems is very limited, and promotion of the Boiler Upgrade Scheme has been inadequate. The committee’s recommendations include calls for the UK government to provide greater clarity to professionals and consumers on feasible options for low-carbon home heating through a consistent policy framework, public communications, and householder advice.

In its evidence to the committee, Propertymark outlined that 48 per cent of its agency members were unaware of the scheme’s existence, and for those members who were aware of the scheme they felt the amount of funding available per house compared to the overall cost of retrofitting was too little.

“Upfront costs are too high for many households, even with the help of the grant, making it impossible for low-income households to benefit from the scheme” comments Douglas, head of policy and campaigns for Propertymark.

In some types of residential properties, there are significant additional costs or restrictions to installing heat pumps. Properties in coastal areas and flats can be the most problematic, as there is less room to retrofit flats this way and the salty air from the coast can cause erosion in heat pumps.

Douglas continues: “It’s not surprising that the House of Lords Built Environment Committee Inquiry has recognised many of the issues our members have highlighted, such as the upfront costs of installing heat-pumps and very low public awareness of the Boiler Upgrade Scheme.

“Agents, landlords and homeowners require significantly more information and financial support to cover heating upgrades and retrofitting costs, which are a significant barrier to improving energy efficiency.

“It’s vital that the committee’s recommendations to provide a wider range of feasible options through a consistent policy framework are now prioritised by the UK Government and lead to better, targeted support being made available.”