Agents given three ‘must do’ tasks before Renters Rights Act

Agents given three ‘must do’ tasks before Renters Rights Act


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The Guild of Property Professionals says there are three clear priorities for agents with under two weeks to go before the implementation of the Renters Rights Act.

Information Sheet distribution – Agents must ensure the government’s official Information Sheet is issued to all relevant tenants and guarantors ahead of the 31 May deadline. Given the scale of most managed portfolios, early action is essential.

The Guild says this is one of the most immediate compliance risks. Agents need to ensure not only that the document is served, but that they can evidence it. This is a process that should already be underway.”

Updated tenancy agreements ready for 1 May – All new tenancies issued from 1 May must reflect the new legislative framework. 

Members are being advised to ensure their Assured Periodic Tenancy (APT) agreements are fully updated, compliant and ready for use.

Clear communication plans – With the end of Section 21 and wider operational changes taking effect, agents should now be actively communicating with both landlords and tenants. 

The Guild is encouraging Members to use the insights and materials provided throughout the training programme to support these conversations.

“Communication is critical” says Guild compliance chief Paul Offley. 

“Landlords in particular need reassurance and clarity. Agents who can clearly explain what’s changing, what it means, and how they are managing it will strengthen trust and reinforce their value.”

Throughout April the body is arranging weekly drop-in sessions for members with direct access to expert support, helping to resolve outstanding queries and refine processes ahead of the deadline.

And the organisation adds that while May 1 marks a major milestone, agents must also prepare for the next phase of reform later this year, including the introduction of a Private Rented Sector Database and Ombudsman Scheme.

However, the immediate priority remains clear.

“With less than two weeks left, agents need to be focused on the right things” Offley concludes. 

“Complete your Information Sheet rollout, finalise your tenancy agreements, and communicate with your clients. 

“Those who act decisively now will not only be compliant, but well positioned to thrive in the new lettings landscape.”

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