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Graham Awards


Agent Training - more details emerge of new qualification courses

More details have emerged of the Guild of Property Professionals’ Ofqual-accredited, Level-Three and Level-Four qualifications for lettings and sales agents.

Guild compliance officer Paul Offley says there are almost 600 individuals working in member offices who have now registered their interest to complete the Level-Three qualification.

Offley - who will be responsible for the initiative, along with Guild head of engagement and development Jennifer Scott-Reid - says: “Offering formal qualifications is something that the network has asked for and we are hard at work making sure that we are going to deliver a platform that will provide agents with the training they desire and will help further raise the standards within the sector.”


The Guild will be using Moodle, an open-source learning platform, to help deliver the training. 

“We wanted the learning and route to qualification to be one where it’s not just a case of selecting an answer from a selection of options, but rather about making sure agents ‘understand’ the question and the actions they need to take. It is for this reason, that we have decided we will be using assessments as our qualification criteria; getting agents to explain their actions and responses to specific questions. We are working with an established training company to ensure that all assessments are completed by a qualified assessor” Offley comments. 



“All the training material has now been written and videos produced, and we are now working on creating our own ‘Moodle’ experience, as well and building all the processes to make the qualification journey straightforward for users.”

He continues: “The other important part is that we wanted to create learning material, which was appropriate for the end users, especially reflecting some variances in legislation across England, Wales, Northern Ireland and Scotland. So, to help us we are recruiting a team of industry experts from our Membership who will form a quality and control panel, assisting us in reviewing the learning material to effectively confirm it is fit for purpose.”


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